“Nebula’s support team is highly responsive, and does a great job at solving your issue. It’s the reason for which I highly recommend this app. Thank you!”
“As a result of correspondence with technical support, the full amount previously debited from my balance for subscription was returned.
The appeal from my side came immediately after the write-off.
Initially the manager offered 50% compensation. But since I did not use the service and did not consider their further use we agreed on full compensation.
The support responded quickly and correctly.”
“I had a customer complaint and Nebula went above and beyond to resolve my complaint and made me aware that it was my mistake not theirs and then fully refunded my money.
Thanks nebula customer support.”
“Somehow I was subscribed to their services and was charged 4 months in a row without even realising. Immediately I contacted the support team and they were kind enough to explain the situation patiently and afterwards reimburse me for the amount I have paid.”
“I’m overjoyed with the service that is provided.
Everyone is always pleasant and helpful with their responses to questions.
I love the advisor I use. She is amazing and always on point. I love this app. I also love the gifts. Because I tend to talk to my advisor everyday❤️🙏🏽”
