“Excellent customer service ! I also had the experience of being incorrectly charged. Wow! Ive never come across such forgiving and generous apologies …
50% refund and two FREE additional offers of my choice from 8 . Yes I still need to wait for refund to show in account .. however this response was personal, prompt and not auto generated . Thank you 🙏🏻”
“I suddenly got charged around 40€ although I didn’t intentionally subscribed to a service and even had my account terminated. I contacted the support and within minutes they came back at me and sol ed the issue. It was a really good experience.”
“Generally, the workers for this app is doing their very best to help their customer in need. They're all really polite and approached the problem with patience in order to help their customer. A really good team of workers and kind hearted humans.”
“I needed help with my purchase! Brian from Nebula got back to me very quickly! He was professional, friendly & solved my issue immediately! It was a very good experience!”
“Asknebula was ok and liked to find out a few things. I didn’t want to sign up for a lot and just wanted to try it out but had clicked on wrong button and got charged for it . Raised ticket and asked for a refund and the agent offered me 50% refund first but I said I wanted money back guarantee full amount and he did reply ok so should get my money back 5-8days. Very quick to respond”
