Dear Luisa,
I’m truly sorry to hear about your experience and understand your frustration.
We strive to provide the best possible service, and it’s clear we fell short in your case.
If you haven’t already, please contact our support team at nebula.support@nebulahoroscope.com so we can address your concerns and work towards a resolution. Your feedback is valuable, and we’re committed to improving.
Best regards, Nebula Customer Support Team
“I couldn’t figure out how to cancel this service for days before it was renewed and I requested a refund. They gave it to me without having to jump through hoops. I am very happy with their service department”
“This app is actually very interesting and good. A lot of information and a lot of advizors to help you. The advisors might ask a lot of questions before they give you the best advice, which takes a lot of credit, so be careful with the abonnement you choose. All in all a good app.”
“I saw an ad for this and signed up to try for £5. I then received a message to say I had paid £29 and was subscribed for a further £35pm. Absolutely horrified as I have fallen for this trap before I contacted them. They were helpful and polite and everything was refunded and cancelled so an honest company with integrity.”
