“The advert is very misleading ,you are vulnerable to signing up for more than first envisaged,but to their credit Trevor gave me a full refund
The refund procedure is also very difficult to navigate to the correct actual refund pages.....”
“Nebula customer service is really nice and considerate. They take good care of their clients. The advisors on their plat form are very good and informative about the advice they give. I have been struggling here lately with my P.O.I and really needed guidance, I was lost and confused as to which way to go and start. I went to their advisors and asked for guidance and received very good advice and insight. This P.O.I. is a real struggle for me, but with their help I was able to navigate the situation. The staff of customer service and the support they give is genuine and caring about your issues and will go above and beyond to assist you. I couldn't ask for a better team of people or advisors to deal with. Don't just take my word for it. Give them a try for yourself and see the real courtesy they provide to their clients. You want be disappointed.”
“By mistake i made a subscription, and i asked them to cancel it. I didn’t expect that they will reply to me that fast and refund me the amount of money. Excellent service.”
“It’s easy and they are responsive!!! My daughter accidentally hit ad on Facebook . I responded to the website and received a refund immediately so thank you very much and everybody has been wonderful.”
“I requested a refund and there response was very quick. Unfortunately I didn’t respond in time to get a full refund due to unforeseen circumstances but they offered to refund half and gave me 2 readings.”
“I requested a refund for my subscription.
I received a positive response within hours. Very happy with the explanation why I had been charged. And although it was my mistake they refunded me. As well they were not obligated they refunded me my money.”
