“Tuve que solicitar un reembolso porque me había registrado por error en una suscripción. Respondieron rápidamente y me reembolsaron el importe cobrado. Fueron muy amables y rápidos.”
“No company is perfect. Things happen. I should know I’ve been supporting customers for 3+ decades. When in need, Nebula does wish to succeed. They work with you to help find a solution. Thank you.”
“Customer service was great. They understand my situation and give full refund. They respond fast & goes above & beyond to make sure you’re satisfied. Thanks for service.”
“I had to ask for a refund as I had mistakenly signed up at a time when money is tight. They responded promptly and refunded me only half of my money.”
“I had to ask for a refund as I had mistakenly signed up for an annual subscription at a time when money is tight. They responded promptly and refunded me with the current month’s subscription aswell. They were very empathetic in their dealings with me when I explained why I had become confused. I would certainly return should I find myself able to in the future.”
“I got curious of how my palm tells me, so I signed up to try it. The readings were accurate and I am satisfied with the recommendations as well. However, due to my ignorance I accidentally signed up for a monthly subscription and got charged for extra. I am grateful that the support team helped me a lot to resolve my concerns and they were prompt enough to explain further. Within the day, I got my refund. I like the website it's just that I am not yet ready for a monthly subs.”
“They charge way to much and then when you try to cancel your subscription, they want to chage you $ 19.00 to unsubscribe and remove your data, and they will keep trying to charge your debit card, even if you send them an email to end your subscription, they won't answer and the only way to do it is to go to their unsubscribe page which won't let you end it until you check the box that allows them to charge you the 19 dollars. Total rip off!”
“Clicked on the trial and couldn’t find out how to cancel the subsequent subscription. Have now stopped future PayPal payments but contacted customer support three times for a refund/to discuss the idea and had no response!”
