Asos Reviews

Name: Asos
Rating: 3.05

3.1 Rating 2,126 Reviews

51 %

of reviewers recommend Asos

Company Reviews

Questions

Metrics

3.1

Based on 2,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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care@asos.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great store, the quality is very good, I liked everything in principle, the website is very easy to use, I will order more”

Helpful Report

Posted 3 years ago

“as for me a good store, I made an order here for the first time and was very surprised, the quality of things is just super, I am satisfied, delivery is fast!”

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Posted 3 years ago

“if you are looking for good quality clothes this is the place for you, great clothes at affordable prices and looks very cool”

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Posted 3 years ago

“I like the clothes here, they always fit me perfectly, and even in size, I really like the quality, super comfortable clothes”

Helpful Report

Posted 3 years ago

“nice store, great customer service, all questions are answered, the website is very easy to use, ordering is easy and delivery is very fast”

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Posted 3 years ago

“great store if you are looking for good quality items at super affordable prices i liked the website very simple and easy to checkout”

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Posted 3 years ago

“great store, easy-to-use website, easy to place an order, great quality at affordable prices, fast delivery”

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Posted 3 years ago

“good store, things at affordable prices, everything is very beautiful and stylish. and most importantly quality.”

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Posted 3 years ago

“the quality of things is excellent, the dimensions are clearly indicated, everything fit me perfectly, special thanks to the support service for answering my questions and help”

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Posted 3 years ago

“great store if you want to find stylish and super high quality clothes then you need to visit this store, and by the way, it is very easy to place an order and pay on the website, it is very convenient”

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Posted 3 years ago

“I love this brand of clothing, the prices are good, the quality is excellent, the website is easy to use, I like everything”

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Posted 3 years ago

“good store, the choice is excellent, I like the clothes of this brand, everything is always stylish and comfortable”

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Posted 3 years ago

“great store, huge selection of cool items, reasonable prices, great customer service, fast delivery”

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Posted 3 years ago

“guter Shop, große Auswahl, Seite sehr einfach zu bedienen, einfach zu bestellen, exzellenter Kundenservice, schnelle Lieferung”

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Posted 3 years ago

“le magasin n'est pas mal, vous pouvez trouver beaucoup de choses stylées et cool à des prix abordables, j'en achèterai plus”

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Posted 3 years ago

“des prix intéressants, un grand choix de produits, j'aime beaucoup ce magasin, il y a toujours de la bonne qualité et un excellent service client”

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Posted 3 years ago

“de bonnes choses, la qualité est juste super cool, je suis très content de l'achat, livraison rapide, prix wow”

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Posted 3 years ago

“grand magasin, il y a beaucoup de choix, en principe, j'ai tout aimé, la qualité est bonne, le service client est excellent”

Helpful Report

Posted 3 years ago

“Ausgezeichneter Laden, die Wahl ist groß, viele Möglichkeiten, die Augen laufen aus, ich mag den Support-Service. Schnelle Lieferung, danke!”

Helpful Report

Posted 3 years ago

“Mir hat alles gefallen, der Preis ist super, die Qualität ist super, die Lieferung war sehr schnell, ich empfehle diesen Laden.”

Helpful Report

Posted 3 years ago

Asos is rated 3.1 based on 2,126 reviews