Assurance Wireless Reviews

“ Before having a phone through this program I was paying 20% of my monthly Social Security check to have the same service. Thank you American taxpayers for you helping an old man. Just to let you know some of your taxes actually helps someone. ”

“ My experience with the company hasnt really as bad as most of the reviews. The free Kobee phone is small, making the key pad difficult to use and it takes lousy pics. But the connectivity has been ok. Sometimes the Philipina customer service reps are difficult to understand, but theyve all been friendly enough. I tried 3 times to change my e911 addy after I moved, but 3 times they screwed it up so I just had the last person change it back. ”

“ This is the worst company I have ever dealt with in my 50 years of dealing with companies and customer service people. ”

“ I couldn't do the survey the call ended before I could start so I don't know the questions but the customer service was the best I think I have had ever he was polite answered all my questions and it sounds like Assurance Wireless is going to be a great company to switch to and the upgrade is unbelievable but fantastic ! I think I'm gonna be very satisfied so on the survey put 10 on the 3 questions . ”

“ i have it and have not had any problems at all and has been a great service so far. ”

“ I just had the best Customer Service Representative from Assurance Wireless. ”

“ September 23rd 2024 Mr Ashlan was the best of all I ever spoke to in customer service department of Assurance Wireless and is a very excellent or should I say great and beyond a multitasker. Please Assurance Wireless keep him if anything he needs to be in a higher department with this company. He was so helpful and made my day. His score is over 10 it's a 1,000 if you ask me ”

“ I'm one of the satisfied ones ...I find if I'm polite and patient with customer service they go out of their way to reciprocate. Service is same as Metro by TMobile as far as data priority, and I can't complain about that! ”

“ I've been using insurance wireless for over 5 years I'm returning customer I think the service is great but I'm much better than other sharks they have out there looking around trying to get your money at least you get your prices reasonable if you need to upgrade it's always available ”