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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,111 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,111 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Excellent customer service Friendly knowledgeable telephone staff Next day delivery to South Coast Very efficient company Thank you
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Posted 2 months ago
Thank you for your fantastic review, Cheryl! We're so glad to hear that you received the level of service we're always striving to deliver! We look forward to assisting you again soon 😊
Posted 2 months ago
Working with Astir is always easy and quick.
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Posted 13 hours ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 4 hours ago
Great service!
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Posted 16 hours ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 4 hours ago
Friendly, helpful, efficient & good sense of humour - thanks Brock! :)
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Posted 1 day ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 day ago
Excellent service
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Posted 5 days ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 5 days ago
good, polite
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Posted 5 days ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 5 days ago
Our orders are always attended to promptly. If we need to telephone about our orders we are always greeted kindly.
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Posted 5 days ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 5 days ago
excellent customer service! very pleased.
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Posted 6 days ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 5 days ago
rang for 50 cathetres and the receptionist was very helpfull and polite thankyou
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Posted 1 week ago
Thanks so much for leaving us a five-star review! We work super hard here at Yes so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.
Posted 1 week ago
Always so helpful and efficient!
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Posted 1 week ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be helpful and efficient. We look forward to working with you again soon!
Posted 1 week ago
Quick, easy and friendly services everytime.
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Posted 3 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
Great service personable and professional. I received the prosthesis today and I am wearing it with comfort and it is supportive. Thank You again
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Posted 3 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
Always good service
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Posted 3 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
thanks Astir for another great year!
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Posted 4 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 4 weeks ago
Always pick up phone within 5 calls They need to get better woith text messaging orders thru
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Posted 4 weeks ago
Thank you Sheila for your kind words always a pleasure speaking with you. Could you please advise where you are sending text message orders through too, we can happily look into this for you!
Posted 4 weeks ago
Very prompt and helpful service
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 4 weeks ago
Very Good customer service
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 month ago
Very efficient proessional and supportive. Go above and beyond. Thank you.
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 month ago
My first Order with Footmedics and I stuffed it up! Elizabeth called me to rectify it and was wonderful to deal with and sorted out my error in no time. Will definitely be ordering with this company again. Carissa - Feet Fleet
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Posted 1 month ago
did not listen to concernts
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Posted 1 month ago
Thank you for your review, Amelia. We're sorry to hear that you felt your concerns were not listened to during your visit. Your feedback is important to us, and we are committed to ensuring that all of our customers feel heard and valued. We will review our communication processes to improve service in the future. If you would like to discuss this matter further, please feel free to reach out to us directly. Thank you for sharing your experience.
Posted 1 month ago
I had to work out re the email asking for a bank receipt, and didn't like the sound of it. You know scams. Was also told not the owners of cards are ordering products. So see it from a different perspective.
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Posted 1 month ago
Thank you for your thoughtful review! We completely understand your concerns regarding email communications and the importance of keeping your information secure. Rest assured, we prioritize the safety of our customers and take all precautions to ensure a secure process. We appreciate you sharing your perspective, and it helps us improve our communications in the future. Have a wonderful day!
Posted 1 month ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,111 reviews