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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,130 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Excellent customer service Friendly knowledgeable telephone staff Next day delivery to South Coast Very efficient company Thank you
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Posted 3 months ago
Thank you for your fantastic review, Cheryl! We're so glad to hear that you received the level of service we're always striving to deliver! We look forward to assisting you again soon 😊
Posted 3 months ago
Found Paul very efficient, helpful, bright and upbeat- a real pleasure to speak to/deal with someone who is happy and keen to help. Wouldn't hesitate to recommend Astir! Thank you, Paul for your excellent customer service!
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Posted 1 day ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 9 hours ago
Very helpful and great customer service. :)
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Posted 2 days ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 day ago
Helpful and assisted with no problem.
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Posted 2 days ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 day ago
great service
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Posted 1 week ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 week ago
ELIZABETH AS ALWAYS WAS MOST PROFESSIONAL AND HELPFUL. AS I INTIMATED IN MY LAST REVIEW IF I COULD POACH HER AND OTHERS I WOULD!
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Posted 2 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 week ago
Yes medical's supplies and medications are less expensive than its competitors, and the customer service is fantastic. Personal followups and tailored solutions, it's like your working with your local business in town.
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Posted 2 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 2 weeks ago
Fast and courteous service. Thank you
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Posted 2 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 2 weeks ago
very friendly and very happy to help.
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Posted 3 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 2 weeks ago
I am very happy with the ordering system.
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Posted 3 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
Thank you Astir, you're all so amazing; and special thanks to Elizabeth and the warehouse team for getting our products to us so quickly!
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Posted 4 weeks ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
PROBLEM SOLVED, REAL GENTLEMAN
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Posted 4 weeks ago
Thank you for your kind words! We are glad to have helped.
Posted 4 weeks ago
Elizabeth was professional, responsive and helpful. My questions were answered and addressed quickly.
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Posted 4 weeks ago
Thank you very much for your feedback, We do apologise for this, and the system has been fixed so it won't happen again. It was stopped prior to it being added to your account. Your account has all been updated for you. You should have received the goods swiftly, as we do offer quick delivery across Australia. We look forward to hearing from you again soon! :)
Posted 3 weeks ago
Elizabeth was very helpful & informative
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 3 weeks ago
Was having problems with online ordering, and Renata was very solution-oriented processing an order over the phone. I'll be back.
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 month ago
Order took a long time to ship compared with all my past orders, I had to contact customer service to solve this issue. One item was not in stock however I was not made aware of this until the order had been delivered. With a reported 3 month wait time on this item I don't feel it is acceptable to let the cutsomer know this after they have purchsed it. Now I have to source the item elsewhere and pay for it again.
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Posted 1 month ago
Thank yu very much for your message. We apologise for your recent experience. As you know, this isn't our normal level of service. Thank you for your understanding. It looks like you should have received your order there now. We will be in touch shortly regarding this. Look forward to working with you again shortly.
Posted 1 month ago
Excellent, speedy customer service over the phone!
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 month ago
Very rude and spoke very quickly and over me at times.
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Posted 1 month ago
Thank you very much for your feedback Sarah, We do apologise for this, and my colleague you were speaking with has been in touch. We pride ourselves on our service and we will constantly look to improve. Appreciate your understanding, and look forward to speaking again soon.
Posted 3 weeks ago
We are still waiting for this order which was needed urgently, the order was originally delivered to the incorrect address, i contacted the practice where it was dleivered and they have indicated they never received the oreder, i have contacted Astir on several occasions and have beed advised the order will be resent the same/folllowing day. To date order has still not been received.
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Posted 1 month ago
Your feedback is appreciated. We sincerely apologise for the inconvenience caused. The order was mistakenly delivered to the address on the account during the peak season in December. We’ve implemented additional measures to prevent such issues in the future. This has been followed up by the team and has been resolved for you. Thank you for your understanding.
Posted 3 weeks ago
He was great yesterday. He rang up to offer us a better suited product instead of the product we ordered. Thanks Brock
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!
Posted 1 month ago
Working with Astir is always easy and quick.
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Posted 1 month ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 1 month ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,130 reviews