Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

“Great service thank you”

Posted 8 months ago

Thank you so much for your kind words! It’s great to hear you found our customer service helpful and received your order in lightning-fast time! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any equipment! Thanks again and have a lovely day 😊

Posted 8 months ago

“Excellent”

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Posted 8 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Yes Medical, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 8 months ago

“Very Hlepful on the phone”

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Posted 8 months ago

“Great service and pricing.”

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Posted 8 months ago

Thank you for Kind words! We are glad you had a positive experience. Look forward to assisting you further with future orders.

Posted 8 months ago

“Briony was very efficient and communicative.”

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Posted 8 months ago

Thanks so much for your lovely review! Here at YES, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!

Posted 8 months ago

“Lovely and pleasant to talk to worked efficiently to resolve questions.”

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Posted 8 months ago

Thank you for your kind words! We are glad you had a positive experience. Look forward to assisting you further.

Posted 8 months ago

“5 stars - very helpful service to an older person placing an order. Thank you.”

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Posted 8 months ago

Thank you for your kind review, Penny! It was a pleasure assisting you and we hope to speak to you again soon 😊 Have a lovely day!

Posted 8 months ago

“Fast friendly service”

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Posted 8 months ago

Thank you for your kind review! It's always a pleasure working with you and your team 😊

Posted 8 months ago

“Very responsive and helpful. Not overly happy with description of product on website.”

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Posted 8 months ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Thank you for your kind words! We pride ourselves on our service. Look forward to assisting you further.

Posted 8 months ago

“Always amazing service and speedy delivery”

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Posted 8 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 8 months ago

“Thank you Renata you were very helpful and appreciated Margaret Kirkman”

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Posted 8 months ago

Thank you for you kind words, We look forward to assisting with anything further you may need. We also love Renata she's amazing.

Posted 8 months ago

“Good customer service and happy with quick service”

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Posted 8 months ago

Thanks so much for your lovely review!    Here at Astir, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you!    We hope you get plenty of use out of your new products.    It was so great working with you and we look forward to your next order!

Posted 8 months ago

“Very helpful”

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Posted 8 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 8 months ago

“Very good customer interface experience on the phone”

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Posted 8 months ago

Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide, the quality of our products and the lightning-fast speed of our delivery service. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)

Posted 8 months ago

“Still have not received order so hard to give you a good score”

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Posted 8 months ago

“Very efficient, helpful and polite. Thanks!”

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Posted 9 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 9 months ago

“Very good”

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Posted 9 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 9 months ago

“I tried a few times to pay online but it would not take me to final payment, so I had to ring anyway. Briony was very helpful & lovely to deal with.”

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Posted 9 months ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 9 months ago

“Quickly & efficiently handled.”

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Posted 9 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

YES Group | Yes Medical, Astir, Footmedics Reviews