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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,126 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,126 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Thank you, Elizabeth for your efficient and friendly service.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 1 year ago
Briony was excellent in her very patient manner while helping me with my online order and ultimately competing the whole transaction .She was very helpful and made the experience a satisfying one.
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Posted 1 year ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 1 year ago
Communication was good Good understanding of my question and how matter was resolved. Thank you.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 1 year ago
Super efficient Easy to contact Easy to deal with.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 1 year ago
called me back in nominated time frame and formatted our order - as I had some difficulty negotiating the website..... Elizabeth was very helpful...thanks Lynda Kurrajong Therapy Plus
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Posted 1 year ago
Thankyou so much for your feedback, Lynda! Our website team is working on this for you. Glad to hear that you had a good experience with Elizabeth. We look forward to assisting you again.
Posted 1 year ago
Hands down best company I have ever dealt with!
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 1 year ago
Always extremely helpful. Fast shipping which is great for out patients.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 1 year ago
EXCELLENT SERVICE WON'T GO ANYWHERE ELSE FOR MY ORDERS. THANK YOU TO ALL THE TEAM.
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Posted 1 year ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 1 year ago
Very helpful, quick and easy
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Posted 1 year ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 1 year ago
Thank you so much for being so quick and efficient on getting the supplies I needed for my workers! Clearly safety is the top priority and you provided it! Thank you Renata. Kind Regards, Bora Thun TAMMS Repair Centre Parts Manager
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Posted 1 year ago
Thank you for your 5 star review, Bora! It's always a pleasure working with you and the team. Have a great week 😊
Posted 1 year ago
great service!
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Posted 1 year ago
Appreciate the 5 stars, Clifton! We're more than happy to help out anytime, just let us know! Have a great day 😊
Posted 1 year ago
Fast good communication and fast shipping.
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Posted 1 year ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future.
Posted 1 year ago
Hello, This was not a purchase, I have paid a deposit for a loan nail drill, which I received promptly. I also have paid to have my nail drill fixed. And 1 month later, I have not received my older nail drill back, or heard anything from you as to its progress. I am a bit concerned and hoping to receive my drill soon.
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Posted 1 year ago
amazing Services always going above and beyond
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Posted 1 year ago
Thank you for your review, we appreciate it very much!
Posted 1 year ago
Very helpful and very friendly
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Posted 1 year ago
Thank you for your review, Lyndon!
Posted 1 year ago
I’m incredibly dissatisfied with Astir and currently looking for another provider. I spoke to Elizabeth last week regarding something in our order missing. I was told it would be sent out immediately. 3 days later I called again, it hadn’t been sent yet. I then asked for someone to call me to discuss a complaint. I was told someone would call. I haven’t heard from anyone.
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Posted 1 year ago
Thank you so much for taking the time to share your experience with us. We understand the frustration caused by the delayed replacement delivery. Our team has arranged the the replacement to be sent/delivered express. We apologize for any inconvenience this has caused. Improving our communication and customer service is a top priority for us. We appreciate your patience and value you as a customer. If you have any further concerns, please contact us directly. Thank you for bringing this to our attention.
Posted 1 year ago
Ordering products was very easy as she knew what I was wanting even if I gave her brief idea of what I needed. Thank you
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Posted 1 year ago
Thank you so much for giving us a 5 star rating! We really appreciate it and we are so glad that you had a good experience ordering our products, as your satisfaction is always our ultimate priority. Thank you for being a loyal customer, and we look forward to continuing to find ways to meet your needs in the future.
Posted 1 year ago
This company is the best company to deal with any types of medical supplies highly highly recommended brilliant customer service
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Posted 1 year ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at YES Medical, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 1 year ago
Urgently needed a knee brace, they had one in stock and have arranged to send it express post.
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Posted 1 year ago
Thank you for taking the time to leave such a lovely review! Here at YES Medical, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 1 year ago
Easy to buy from
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Posted 1 year ago
Thanks Mick! Couldn't have said it better ourselves 😏 Always a pleasure speaking to you!
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,126 reviews