YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,102 Reviews

93 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,102 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Extremely helpful and Prompt Service!!n”

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Posted 4 months ago

Thank you for your fantastic review, team! It's always a pleasure assisting you and we look forward to hearing from you again soon 😊

Posted 4 months ago

“Very impressive service”

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Posted 4 months ago

Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)

Posted 4 months ago

“Efficient and effective with Elizabeth. However, the soft skills of the customer service experience leaves more to be desired. Email communication with another colleague was poor. Very inaccurate and time wasting. Initial reach out via the website took more than a week for response and that was with another follow up on my end.”

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Posted 4 months ago

“YesMed Answered the phone fast... Customer Service Procuct knowledge was excellent. Fast easy purchase.”

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Posted 4 months ago

Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!

Posted 4 months ago

“Renata was very helpful and took care of my purchasing experience from where I first started chatting on Yes Medical Website until delivery of my purchased items. Certainly will come back to purchase more from you!”

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Posted 4 months ago

Thank you for your fantastic review, team! We look forward to assisting you with your next order 😊

Posted 4 months ago

“Friendly and very efficient service provided by Yes Medical. Pleasure to do business with!”

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Posted 4 months ago

Thank you for your lovely review, team! It was a pleasure assisting you and we're so happy to hear you received the service we're always striving to provide! Speak soon 😊

Posted 4 months ago

“Always A1 customer service....thank you”

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Posted 4 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 4 months ago

“Weapon! Very helpful”

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Posted 4 months ago

“I had a problem with checkout and the help was excellent and appreciated.”

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Posted 4 months ago

Thank you for your fantastic review, team! We're very happy to hear your question was resolved and you found our team helpful and accomodating. We can't wait to hear from you again soon!

Posted 4 months ago

“A pleasant and informative to the point approach.”

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Posted 4 months ago

“I was very pleased Brock Lee phoned me after I lodged my recent YES! order to let me know I could save some $$ by ordering a different brand of a frequently used item in our GP practice. He was very polite and friendly.”

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Posted 4 months ago

“Very pleasant on the phone Order was done quickly enabling me to move onto my next job. Thanks”

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Posted 4 months ago

“First time talking to her! Bronky was very helpful”

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Posted 4 months ago

“Excellent assistance with enquiry.”

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Posted 4 months ago

Thanks, Jenny for your kind words. We loved assisting you, and look forward to speaking again, I wish you a lovely day!

Posted 4 months ago

“efficient”

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Posted 4 months ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!

Posted 4 months ago

“Prompt service and issue was resolved quickly”

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Posted 4 months ago

“The young lady I spoke to was very patient and helpful. She took her time to find out all the answers then took an order (back order) for me. Thank you Elizabeth.”

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Posted 4 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Yes, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your purchase, and have a fabulous rest of your day!

Posted 4 months ago

“Thankyou wonderful Elisabeth. You were very understanding & helped me sort out this problem. I look forward to the arrival of the best socks ,arriving soon.! P.xx”

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Posted 5 months ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here! We also look forward to working with you again soon!

Posted 5 months ago

“Prue was great. Computer system on your end slowed the ordering.”

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Posted 5 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 5 months ago

“Really friendly, helpful staff member and overall an excellent experience. Thank you so much.”

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Posted 5 months ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, helpful and excellent. We look forward to working with you again soon!

Posted 5 months ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,102 reviews