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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,168 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,168 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Life C
Verified Buyer
“Friendly and supportive”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Physiochoice T
Verified Buyer
“Very friendly and efficient”
Helpful Report
Posted 2 years ago
Thank you for taking the time out to leave us with an awesome 5 star review! We are pleased to hear that you had a great experience with us. Here at Yes Medical, we strive to provide the best customer service possible, so it was amazing to hear we've been able to consistently provide a positive experience for you. We definitely try to do this with each and every order! It was great working with you and we look forward to your next order!
Posted 2 years ago
Buninyong P
Verified Buyer
“Prompt friendly efficient”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality service and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Move T
Verified Buyer
“Efficient, helpful and friendly”
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 2 years ago
Anne R
Verified Buyer
“Excellent advice and assistance”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to provide you the service you deserve! We hope to work with you again in future 😊
Posted 2 years ago
Samuel T
Verified Buyer
“Good quick service”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our great service with you again soon!
Posted 2 years ago
Glen E
Verified Buyer
“Great with Briony👍👍👍👍👍👍”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 stars! We love working with you Myron and offering you our 5-star service. Looking forward to speaking again soon! Have a wonderful day and Merry Christmas!
Posted 2 years ago
Centenary C
Verified Buyer
“Great customer service”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our great service with you again soon!
Posted 2 years ago
Sylvia M
Verified Buyer
“My Oder was place with no problems”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Wodonga O
Verified Buyer
“excellent service and very helpful”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Thank you for your wonderful review, We would very much appreciate you placing your feedback on our Google reviews page as well ? Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!
Posted 2 years ago
Charles R
Verified Buyer
“Quick, clear, friendly”
Helpful Report
Posted 2 years ago
Hello Charles, Thank you for your kind words and 5 stars! Here at Yes Medical, we pride ourselves on providing friendly and efficient service to all customers. We look forward to working with you in the future :)
Posted 2 years ago
Footscray C
Verified Buyer
“very good experience friendly and helpful”
Helpful Report
Posted 2 years ago
Thank you for your 5-stars and kind words! We are very glad to hear you were impressed with our service and received the assistance you needed. Here at Astir Autsralia, we pride ourselves on providing quick, easy and efficient service. We look forward to working with you again in the near future.
Posted 2 years ago
Happy H
Verified Buyer
“Very friendly efficient service”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Scott H
Verified Buyer
“Extremely helpful”
Helpful Report
Posted 2 years ago
Thank you for your 5-stars and kind words! We are very glad to hear you were impressed with our service and received the assistance you needed. Here at Astir Autsralia, we pride ourselves on providing quick, easy and efficient service. We look forward to working with you again in the near future. Thank you again :)
Posted 2 years ago
Joce D
Verified Buyer
“Helpful, friendly and professional service.”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Myhealth M
Verified Buyer
“First experience with Yes Medical after being referred to by Daniel. What an experience. One of the orders had a wrong item as compared to what was ordered in it, and I called customer service. Albeit it being in the early morning, did not receive a very warm welcome over the phone. The service rep on the phone mentioned that I have to lodge a return and that they'll send out the correct item. Very inconvenient for a mistake that was done by the packer and not me, so I dont understand why I have the responsibility of returning it to your company. With the company that I was with previously, they immediately apologised and sent out the actual product without asking for a return. I was also surprised that our account will be charged with the correct item that will be sent, and only after they've received the incorrect item that we will get a refund. Overall, super inconvenient and honestly would be the last time I will be ordering as working in a medical centre, having to return things that is out of your control and have to deal with refunds is not fun. Thank you for the service though.”
Helpful Report
Posted 2 years ago
Linda E
Verified Buyer
“The customer service agent was lovely. The service on the delivery of the product is an entirely different subject. Now a week 6 working days, and still no product. The apparent dispatch was on the same day as the order was placed. Beyond that............nothing, no further notification. In all honesty, your company's choice of delivery agent needs to be investigated, along with my order. I purchased a moon boot for a sprained ankle, which may well have healed itself by the time your boot hops itself from the western suburbs of Sydney.”
Helpful Report
Posted 2 years ago
Roger H
Verified Buyer
“good service”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Stuart K
Verified Buyer
“Was handled exceeding well”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Yes Medical, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Evan H
Verified Buyer
“Extremely helpful, and professional. Awesome.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,168 reviews
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