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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,168 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,168 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Body L
Verified Buyer
“Pleasant and efficient”
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 2 years ago
Karen B
Verified Buyer
“Very friendly and efficient.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future!
Posted 2 years ago
PhysioCentral
Verified Buyer
“Rhiannon is a superstar!! We love our experience with Astir, and Rhiannon always goes above and beyond for us. So appreciated ❤️ PhysioCentral”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Rainpod P
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Rolf S
Verified Buyer
“helpful, website checkout didn't work, but excellent staff on phone”
Helpful Report
Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast service here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 2 years ago
Sportsfizz P
Verified Buyer
“very friendly and helpful”
Helpful Report
Posted 2 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 2 years ago
Dr Ye W
Verified Buyer
“helpful and patient”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Alison E
Verified Buyer
“Quick and efficient”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Private N
Verified Buyer
“Very helpful”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive :) We hope to work with you again in future,
Posted 2 years ago
Kalgoorlie P
Verified Buyer
“She was very helpful and did what i need asap”
Helpful Report
Posted 2 years ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 2 years ago
Outside I
Verified Buyer
“5/5 Friendly and helpful”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Stan B
Verified Buyer
“She was very helpful, your website on the other hand was not...”
Helpful Report
Posted 2 years ago
Thank you for your 5-star review! We greatly appreciate you calling through and letting us know the issue with the website. We have flagged it with our website team who are working on it as I type 😊 We look forward to speaking with you again soon!
Posted 2 years ago
Sports K
Verified Buyer
“There was a discrepancy in prices between online and telephone sales but they were able to correct it. Products are good and delivery within 2 days.”
Helpful Report
Posted 2 years ago
Hello Karen Soo Thank you for your review and brining it to our attention. We are letting our Web team know and will get this fixed for future reference. Our Accounts team will be in touch to refund the difference!
Posted 2 years ago
Anne W
Verified Buyer
“Efficient and helpful”
Helpful Report
Posted 2 years ago
Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We hope to work with you again in the near future.
Posted 2 years ago
Physio G
Verified Buyer
“excellent customer service”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We price ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Dural P
Verified Buyer
“Always efficient and friendly.”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Dr Bridget E
Verified Buyer
“Very helpful.”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Thank you for your wonderful review, We would very much appreciate you placing your review on Google reviews page as well please 😊 Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again, and we greatly appreciate working with you and your Team!
Posted 2 years ago
PhysioFit S
Verified Buyer
“Madelyn was very polite and helpful. Her service is often quicker than using the online platform.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Spine &
Verified Buyer
“Good service, easy to deal with”
Helpful Report
Posted 2 years ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 2 years ago
Hotel D
Verified Buyer
“Beatrice was very quick and helpful!”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,168 reviews
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