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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,126 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,126 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Brock was very accommodating and understandable :)
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
Quick efficient service
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
Could full fill what I needed.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
Briony always polite and courteous, professional and very helpful.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
Great and easy service polite and super fast
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Posted 1 year ago
Really appreciate your 5-star review, team! It's always a pleasure doing business with you and your team 😊
Posted 1 year ago
Great service, called and spoke with Brock, really helpful, thank you.
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Posted 1 year ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy!
Posted 1 year ago
I am unable to create an account. I bought the product by calling your phone number. Tried to open an account again but it says can not save the information provided. Will try again tomorrow.
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Posted 1 year ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy!
Posted 1 year ago
Renata was excellent! Highly professional, warm, friendly and very helpful. She was most knowledgeable with her product recommendations and very easy to talk to. An asset to the Astir Customer Service team.
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Posted 1 year ago
Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that your order came quickly. We think you'll love it! We hope to work with you again in the near future.
Posted 1 year ago
Excellent
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Posted 1 year ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy!
Posted 1 year ago
very helpful
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Posted 1 year ago
Charged an extra $350 for delivery of a treatment table that didn't arrive on the expected date and had no communication from the delivery company about when to expect the item.
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Posted 1 year ago
Thank you for your feedback, team! We sincerely apologise for the delay and lack of communication surrounding this delivery, and understand the impact this would have had on you and your clinic. Our team will be in touch with a solution. Thanks again and we'll look forward to rectifying this for you!
Posted 1 year ago
Needed a walker boot for a patient. Amazingly fast. Patient very happy.
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Posted 1 year ago
Briony was friendly , helpful and efficient.
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Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
Was experiencing broad band drop out so phoned the order which was speedily and courteously handled. Thank you
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Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
good service
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided. We look forward to working with you again in the near future!
Posted 1 year ago
Elizabeth was very efficient, knowledgeable about your products and was very helpful. It was quick and easy transaction.
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Posted 1 year ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 1 year ago
Very good customer service
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Posted 1 year ago
very helpful
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Posted 1 year ago
Thank you for your wonderful review! Please let us know at any time if there's anything at all we can assist with, or with any questions re products. Thank you again - we love working with you!
Posted 1 year ago
Efficient and curteous.
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Posted 1 year ago
Thank you for your review, Margaret! It's always a pleasure assisting you 😊 We'll speak to you again soon!
Posted 1 year ago
Excellent helpful service, answered query & sorted it all out within a short amount of time.
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Posted 1 year ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,126 reviews