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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,102 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,102 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Physio R
Verified Buyer
“I was charged for freight fees 2 times when I ordered above the $250. There was no correction and I got no response in chat.”
Helpful Report
Posted 7 months ago
Good Day to you valued client, Apologies for the error and Thank you so much for the review. We appreciate the time you have given us. We are glady processing to credit back to you the freight charge for this order. Thanks again and have a lovely day :)
Posted 7 months ago
South C
Verified Buyer
“Great service as always”
Helpful Report
Posted 7 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 7 months ago
Metro S
Verified Buyer
“Best allied health supplies on the market”
Helpful Report
Posted 7 months ago
Thank you for taking time to leave us such a good review!. We are more than thrilled to hear you enjoyed the happy cutomer service experience. We always aim to provide great customer service and products in the best way possible. We really look forward to working with you again soon!
Posted 7 months ago
Rinaldo M
Verified Buyer
“Was very quick service”
Helpful Report
Posted 7 months ago
Thank you so much, Rinaldo, for taking the time to rate with 4 stars! We truly appreciate your support and feedback. Once again, thank you for your kind words and for choosing Yes Med, We look forward to serving you again in the future!
Posted 7 months ago
Mary K
Verified Buyer
“Elizabeth was helpful after I had trouble with the payment on line”
Helpful Report
Posted 7 months ago
Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 7 months ago
Functional H
Verified Buyer
“Always helpful with advice and questions about deliveries.”
Helpful Report
Posted 7 months ago
Thank you for your 5 star review! We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)
Posted 7 months ago
Step 1
Verified Buyer
“ASTIR are always an pleaseure to work with. Their website is extremly user friendly, they offer Fast delivery and the highest quality of items.”
Helpful Report
Posted 8 months ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!
Posted 8 months ago
St A
Verified Buyer
“slow delivery”
Helpful Report
Posted 8 months ago
Thank you very much for your message. We are sorry to hear you have experienced longer than usual delivery time frames. Our team pride ourselves on the fast next-day delivery. Processes have been implemented to ensure this doesn't reoccur. Please contact our team on 1300 680 638 should have further questions, and we look forward to wowing you again with our super delivery time frames.
Posted 7 months ago
Sarah J
Verified Buyer
“Amazing customer service”
Helpful Report
Posted 8 months ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful for your deadline. Come back to us any time, we'd love to work with you again.
Posted 8 months ago
Brisbane S
Verified Buyer
“Cameron was amazing!!! excellent customer Service!!!”
Helpful Report
Posted 8 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 8 months ago
Colleen I
Verified Buyer
“team of legends”
Helpful Report
Posted 8 months ago
Australian D
Verified Buyer
“Very helpful.”
Helpful Report
Posted 8 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 8 months ago
Milperra P
Verified Buyer
“Thank you for your assistance”
Helpful Report
Posted 8 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 8 months ago
Dianne T
Verified Buyer
“Very helpful with what I wanted”
Helpful Report
Posted 8 months ago
Hydroworks P
Verified Buyer
“very easy to talk to and he was very helpful.”
Helpful Report
Posted 8 months ago
Geraldine G
Verified Buyer
“Excellent service provided by your staff member Elizabeth.”
Helpful Report
Posted 8 months ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Yesmed! We also look forward to working with you again soon!
Posted 8 months ago
Vasant W
Verified Buyer
“On Chat I did not get the answers but on phone it was all done very nicely and my order went through.”
Helpful Report
Posted 8 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 8 months ago
Dr Robert C
Verified Buyer
“Elizabeth was very helpful , even remebered who I was from years ago. Very Impressed”
Helpful Report
Posted 8 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 8 months ago
Mrs Rhonda P
Verified Buyer
“Great service thank you”
Helpful Report
Posted 8 months ago
Thank you for your kind review! Look forward to assisting you in future orders!
Posted 8 months ago
Power F
Verified Buyer
“Very Helpful”
Helpful Report
Posted 8 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 8 months ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,102 reviews
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