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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,102 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,102 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Phyxit P
Verified Buyer
“Amazing! She had amazing product knowledge and listened and met our needs. Cheers Mel”
Helpful Report
Posted 6 months ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.
Posted 5 months ago
Shuly K
Verified Buyer
“The assistant / sales person was very helpful”
Helpful Report
Posted 6 months ago
Robert B
Verified Buyer
“Polite and efficient”
Helpful Report
Posted 6 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 6 months ago
Ron M
Verified Buyer
“Knowledgeable, obviously knew about the product I wanted, and the transaction was carried out quite professionally. Delivery was also arranged successfully. Pleasant overall, Ron”
Helpful Report
Posted 6 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 6 months ago
Duc T
Verified Buyer
“clear up all of my concern and query”
Helpful Report
Posted 6 months ago
Thanks for your excellent review, Duc! We appreciate your business very much and look forward to assisting you again soon 😊
Posted 6 months ago
Maria R
Verified Buyer
“Cannot give a higher rating for this company. They were very helpful when a desperate order was placed on a Friday and my items were delivered on Monday as promised. Would not hesitate to use Yes Medical again.”
Helpful Report
Posted 6 months ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone! We also look forward to working with you again soon!
Posted 6 months ago
Origin P
Verified Buyer
“Excellent service! Very quick and friendly and eager to help - greatly appricated.”
Helpful Report
Posted 6 months ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!
Posted 6 months ago
AirMed
Verified Buyer
“I spoke to Prue who helped me with a "lost" order. She was very friendly and very helpful! Kind regards Jane Airmed”
Helpful Report
Posted 6 months ago
Thanks for your five stars, we would give you five stars back if we could! We pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love our products, and have a fabulous rest of your day!
Posted 6 months ago
Acupuncture A
Verified Buyer
“Good explanation and service.”
Helpful Report
Posted 6 months ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued. We also look forward to working with you again soon!
Posted 6 months ago
Joanne C
Verified Buyer
“Excellent, apart from the large postage cost for two very very small items.”
Helpful Report
Posted 6 months ago
Thank you for this lovely review and rating!! We truly appreciate your feedback. We look forward to working with you again soon!
Posted 6 months ago
Walter A
Verified Buyer
“Renata was very helpful,when there was a glitch with your website”
Helpful Report
Posted 6 months ago
Thanks for your five stars, we would give you five stars back if we could! We pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience.
Posted 6 months ago
Anonymous
Verified Buyer
“Very helpful staff, however the goods did take longer than usual to arrive with a back log in the warehouse we were told. Otherwise very good service.”
Helpful Report
Posted 6 months ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be very helpful. We look forward to working with you again soon!
Posted 6 months ago
Wagga P
Verified Buyer
“Cameron was extremely efficient and very courteous in taking our order today. We can not complete the below optional questions as the order has not been dispatched yet.”
Helpful Report
Posted 6 months ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.
Posted 6 months ago
Craigieburn P
Verified Buyer
“YOUNG LADY WAS VERY PROFESSIONAL, GOOD PRODUCT KNOWLEDGE, VERY TIMELY & EFFECTIVE. FRIENDLY.”
Helpful Report
Posted 6 months ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Astir! We also look forward to working with you again soon!
Posted 6 months ago
Sheila S
Verified Buyer
“They had all.the hydro equipment I asked for”
Helpful Report
Posted 6 months ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!
Posted 6 months ago
Giselle H
Verified Buyer
“Elizabeth was very informative and helpful, advising me of the realistic eta of my product, which enabled me to decide whether I have enough existing product to manage until delivery. This is extremely helpful, and I was able to then place the order and I’m more than happy to await delivery when the stock is in and my order is next in line to be filled. Thanks Elizabeth - really appreciate your help. Looking forward to receiving my order whenever it’s ready.”
Helpful Report
Posted 6 months ago
Thank you for your wonderful review! We truly appreciate your support and feedback. We look forward to serving you again in the future!
Posted 6 months ago
Footmedix
Verified Buyer
“Fabulous people skills”
Helpful Report
Posted 6 months ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Astir! We also look forward to working with you again soon!
Posted 6 months ago
Head N
Verified Buyer
“Elizabeth was very helpful and helped me get me what I needed quickly.”
Helpful Report
Posted 6 months ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent.
Posted 6 months ago
Medowie P
Verified Buyer
“A polite professional phone manner on the telephone was presented. An honest description of the backorder was given. This I found was great customer service.”
Helpful Report
Posted 6 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 6 months ago
Sports F
Verified Buyer
“Very helpful and able to sort out my enquiry and order quickly.”
Helpful Report
Posted 6 months ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 6 months ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,102 reviews
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