Login
Start Free Trial Are you a business?? Click Here

YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,126 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,126 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Denis B
Verified Buyer
“I'm a private customer and this is the second time I have been assisted by the excellent young lady at customer service. She was very professional, knew the product range and very helpful.”
Helpful Report
Posted 1 year ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 1 year ago
Zenith I
Verified Buyer
“One of the fastest delivery service I have ever witnessed in my 7 years of being in business.”
Helpful Report
Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
Back T
Verified Buyer
“Elizabeth was helpful”
Helpful Report
Posted 1 year ago
Thank you for your fantastic review, team! We're so glad to hear your customer service experience was satisfactory 😊 We look forward to speaking again soon!
Posted 1 year ago
Take C
Verified Buyer
“Extremely helpful - thank you!”
Helpful Report
Posted 1 year ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 1 year ago
Donvale C
Verified Buyer
“Cameron was pleasant , polite and efficient- thank you.”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again shortly!
Posted 1 year ago
ATHLETIC R
Verified Buyer
“Renata is one of the best operators who I have been dealing with in the last two years.”
Helpful Report
Posted 1 year ago
Thank you for your fantastic review, team! Reviews like this let us know we're delivering the level of service we always strive for. It's always a pleasure working with you and we look forward to speaking with you again soon 😊
Posted 1 year ago
Camden S
Verified Buyer
“Online chat with Cameron when i couldn't find an item on line. He found what I need, provided me pictures to check which suited best and I ordered by phone. Thanks.”
Helpful Report
Posted 1 year ago
Thanks so much for your awesome review! Here at Yes Med, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that you had such a positive experience with Cameron! We hope to work with you again in the near future.
Posted 1 year ago
Theo G
Verified Buyer
“Resolved my issue promptly & explained the situation regarding my order which was lost in transit.”
Helpful Report
Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
Align H
Verified Buyer
“Amazing customer service - friendly, efficient and solved the problem.”
Helpful Report
Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
Dr Danny C
Verified Buyer
“It has been difficult to create our account online, it cannot save. But after calling your office, Bri has done a good job to help me purchasing the product.”
Helpful Report
Posted 1 year ago
Thank you so much for the amazing 4 stars! I'm sorry that there were complications. I'm hoping our Bri did an amazing job for you. We'll be sure to look further into this for you. We look forward to working with you again soon!
Posted 1 year ago
Sydney C
Verified Buyer
“Friendly quick service. Thank you.”
Helpful Report
Posted 1 year ago
Hey Team :), Thank you for your 5-star review. We hope to continue giving you the best quality of service we quite possibly can! If there is anything you need do not hesitate to let us know. We'll happily help with anything at all. Hope to be speaking to you soon!
Posted 1 year ago
Colleen I
Verified Buyer
“hands down the best company ever.”
Helpful Report
Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
Denis C
Verified Buyer
“The order we received was incorrect in despatch but we accepted the delivery of the pads even though not required at this stage and didn't want the hassle of returning the goods mistakenly sent. We still await the delivery of the batteries in the original order”
Helpful Report
Posted 1 year ago
Back 2
Verified Buyer
“Always happy and efficient to rectify any mistakes we make in ordering.”
Helpful Report
Posted 1 year ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 1 year ago
Marover P
Verified Buyer
“I absolutely love Footmedics. Their customer service is fabulous and the products that they range are wonderful. Verdel Maclean”
Helpful Report
Posted 1 year ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 1 year ago
Woollahra D
Verified Buyer
“very helpful and friendly. He had a good knowledge of the products.”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
Carolyn J
Verified Buyer
“The order not processed or dispatced as we were told it would be even though the payment was made at the time of ordering. When we chased up our delivery two days later the operator was not aware that we had paid on ordering and has still not dispatched our order.”
Helpful Report
Posted 1 year ago
Macedon R
Verified Buyer
“Fast and efficient as always”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
New F
Verified Buyer
“Astir has provided a quality competitive approach to physio supplies. Wade has been extremely helpful in reaching out and understanding my practice needs with prompt delivery.”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
Backs &
Verified Buyer
“Professional staff members and they are always helpful! FIVE STARTS”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,126 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request