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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,169 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,169 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Phone call answered quickly. Great customer service. Product received within 24 hours. Fantastic!
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 2 years ago
Very helpful. Top marks
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Posted 2 years ago
Thank you for your 5-Stars and Lovely feedback! Here at Yes Medical, we pride ourselves on providing 5-star service. We look forward to working with you in the future :)
Posted 2 years ago
I was most impressed with the efficiency and speed of delivery
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Posted 2 years ago
Thank you so much for your 5 stars! We're super grateful you chose us for your supplies and were more than happy to offer you our efficient ordering process and speedy delivery service! We really look forward to working closer with you :)
Posted 2 years ago
I got what I wanted with ease
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Posted 2 years ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future!
Posted 2 years ago
Very quick great service, found our account quickly. Thanks
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Posted 2 years ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 2 years ago
Madeline was friendly and helpful. She had my order on it's way within a few minutes. Thank you :)
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Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Very helpful
Helpful Report
Posted 2 years ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 2 years ago
Thank you Renata.
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Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Footmedics, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Thank you look forward to receiving the scales
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Yes Medical, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Rhiannon was totally awesome! Very helpful and a valuable asset to your team! Thank you!!
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Yes Medical, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Very helpful
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Posted 2 years ago
Thank you so much for your kind words! It was an absolute pleasure to help you out and we're so glad you called! We look forward to working closely together and speaking again soon :)
Posted 2 years ago
Briony was so pleasant to talk to today and handled all of my concerns w/ efficiency.
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Posted 2 years ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive! We hope to work with you again in future :)
Posted 2 years ago
Great! Thanks for your help Maddie!
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Posted 2 years ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive! We hope to work with you again in future :)
Posted 2 years ago
Important billing address was not changed as requested so we had to ring and repeat our request to change it.
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Posted 2 years ago
Thank you so much for your feedback Peter! We're sorry that the billing address was not updated correctly initially, we have ensured it is now correct and confirmed with the team how to do this to make sure it doesn't happen again. We really look forward to speaking with you again soon to offer our usual 5-star service!
Posted 2 years ago
Excellent! Pleasant and efficient
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Posted 2 years ago
Thank you so much for the amazing reviews! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Helpful and efficient
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Posted 2 years ago
Thank you so much for the amazing reviews! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
very helpful
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Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Very helpful
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Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!
Posted 2 years ago
easy to deal with
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Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!
Posted 2 years ago
Great service and lovely phone service ( not much of it around sometimes ) John and Robyn
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Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our customers here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 2 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,169 reviews