YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,126 Reviews

93 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing was a problem”

Helpful Report

Posted 1 year ago

Thanks so much for leaving us such a nice review! :) Providing friendly, thorough and prompt customer service is what we always pride ourselves on, and I hope your order was exactly what you needed. Speak soon! 😊

Posted 1 year ago

“Extremely helpful and very professional. Apparently, our account is on credit hold (we weren't told). Lucky Cameron picked this up as I assumed we would be getting the brace within the normal 1-2 day shipping. This would not have been the case and the patient needs this brace asap. Thank you for your help Cameron. Much appreciated!”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars! I am so glad to hear your recent order was delivered with the level of customer service that we strive for here at Astir. To know that your order was delivered quickly and that you are happy with assistance you received from Cameron is fantastic to hear. We look forward to hearing from you the next time!

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

Thanks for taking your time out to review us and the 5 stars! We look forward to speaking with you again soon 😊

Posted 1 year ago

“Our experience with Astir has been excellent, thank you for your services.”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5 stars! It's so great to hear that we were able to provide such speedy, prompt and professional service for you, combined with a lightning-fast turnaround! We look forward to working with you again soon! 😊

Posted 1 year ago

“I was very impressed with the service and help and how pleasant the Customer Service person was. He certainly gave the best customer service help.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us this fantastic review, Myra! We are so happy to hear that you found our team approach and process to be very quick and efficient. They truly are a great team! We look forward to working with you again in the near future!

Posted 1 year ago

“Elizibeth was great with sorting out my problem to make sure the clinic could receive the stock it needed on time”

Helpful Report

Posted 1 year ago

Thanks for the amazing 5 stars! I'm so happy to hear we were able to get your order turned around so quickly and delivered for your deadline, arriving in perfect condition. We look forward to working with you again soon!

Posted 1 year ago

“very polite on phone”

Helpful Report

Posted 1 year ago

Thank you for leaving us this fantastic review, Nicole! We are so happy to hear that you are finding our customer service to be great 😊 We look forward to working with you again in the near future!

Posted 1 year ago

“Elizabeth was delightful. Very pleasant and helpful. Chatted to me like an old friend, but was not too familiar or pushy. Highly recommend her skills”

Helpful Report

Posted 1 year ago

Thank you for this AMAZING review, Carolanne! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at YES Medical! We also look forward to working with you again in the near future 😊

Posted 1 year ago

“Excellent customer service.”

Helpful Report

Posted 1 year ago

Thank you for this amazing review and rating, George! We are so thrilled to hear that you were happy with our service 😊 We look forward to speaking with you again soon!

Posted 1 year ago

“Cameron Powell, was great !”

Helpful Report

Posted 1 year ago

“Excellent service, very knowledgeable, very helpful, very courteous, great phone etiquette,”

Helpful Report

Posted 1 year ago

“Cameron was excellent and help me to secure the product I needed.”

Helpful Report

Posted 1 year ago

“Exceptionally quick to answer my call Fabulous product knowledge Very friendly!”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We're always striving for that high level of service from our team, so hearing that we've delivered on that is super rewarding! We look forward to working with you again in the near future!

Posted 1 year ago

“Never disappoints! The order process was fast and efficient”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 1 year ago

“Everything was great. Mary Blackwell”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review and kind words, Mary! We look forward to speaking with you again soon 😊

Posted 1 year ago

“Got what I needed!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us your review! We are so pleased to hear that you've received the product you requested. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 1 year ago

“It was quick and easy! Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your review, Marlon! We're super happy to hear that your experience with us was 5-star worthy! Our team is always finding ways to continually provide and improve on already fantastic service, so we're always up for feedback! We're more than happy to help you out anytime - have a great week!

Posted 1 year ago

“Helpful, Efficient and Great Service”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review, team! It's always a pleasure doing business with you and your team. We appreciate it very much 😊 Speak soon!

Posted 1 year ago

“Very helpful and”

Helpful Report

Posted 1 year ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and great service, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 1 year ago

“Quick email responses and very helpful with inquiries!”

Helpful Report

Posted 1 year ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality service, it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 1 year ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,126 reviews