Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

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Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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01524 845310

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Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I picked the phone up, talked to a wonderful person, who could not be more helpful and all delivered quickly and efficiently. That is why I keep using you guys. Thanks, Chris”

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Posted 7 years ago

“Great service and prices. Excellent sales staff with time to advise and suggest solutions. Great Managing director with customer focused value and satisfaction”

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Posted 7 years ago

“Great prices, excellent products and prompt delivery”

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Posted 7 years ago

“Excellent price, trouble free and quick delivery.”

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Posted 7 years ago

“Very knowledgeable staff, that gave good advice. Helped me choose the right system for my needs.”

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Posted 7 years ago

“All good thanks”

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Posted 7 years ago

“Goods arrived in good . Any issues I had were dealt with quickly and easily. Great service”

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Posted 7 years ago

Hi Bill - thank you for taking the time to post a review, although I am sorry to learn that you're not 100% happy with the PA system. It's important to us that all of our customers are satisfied with the service we provide, so one of our team will contact you shortly to discuss what we can do to resolve any issues. With regard to the leads, although marked 'guitar' leads, these are actually the correct type for this system, as the speakers are active, and receive a line level signal from the mixer. They therefore require a shielded signal cable from the mixer, not a two core speaker cable. If one of the input sockets isn't working, then this may be a fault (it can happen!) and we will certainly replace the offending unit for you. We have checked our customer support database though and cannot see a return or support query from you - had we received one, we would have assisted you as much as we possibly could, immediately. Once again, apologies for any initial disappointment, and we look forward to speaking with you soon to assist you further.

Posted 7 years ago

“Great service both on the phone and with despatch”

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Posted 7 years ago

“From my very first telephone call requesting basic advice re a 'portable PA system' on behalf of our daughter's new "Sweaty Mamas" franchise project, Steven Jones was amazingly helpfull (some other sellers wouldnt even comment ?), and after a days consideration, we decide to purchase the recommended "QTX QR10PA" system which was despatched, and delivered the next working day at a very, very competative free delivery price... ALL IN ALL A TOP CLASS SERVICE FROM A TOP CLASS COMPANY - NOT OFTEN THE REVIEWS CAN BE BELIEVED AS HONEST ? BUT THIS SELLER IS THE TOPS - FULL MARKS FULLY DESERVED - THANK YOU AGAIN... Dave Adams”

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Posted 7 years ago

“Had a problem with my PA system staff were always very helpful and understanding and resolved the matter immediately. Would certainly recommend them Sue”

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Posted 7 years ago

“Had a few problems with the manufacturer, but Astounded where very helpful throughout the process with great customer service.o”

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Posted 7 years ago

“Fast service and very quick delivery.”

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Posted 7 years ago

“Very good customer service and advice”

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Posted 7 years ago

“I ordered a pair of powered PA speakers with free stands, which were at a price I liked and with a 1-2 day delivery service, it sounded a perfect deal. As these things happen, those speakers went without the website being updated. I contacted Amber in Sales who managed to source the same speakers from Yamaha and get them to me the day after I expected them - no skin off my nose and great service from the company!”

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Posted 7 years ago

“Friendly knowledgable staff answered our questions. Bought a PA from them which was easy to set up and operate.Very happy with our purchase. Thank you Astounded team.”

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Posted 7 years ago

“Great price, great advice and fast delivery”

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Posted 7 years ago

“Extremely helpful with advice, as I wasn't sure what I needed. I got the items delivered in time for my event and am most happy with them and the service received from Astounded.”

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Posted 7 years ago

“Great bunch! Smooth ordering and next day delivery. Highly recommend these guys. 👍”

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Posted 7 years ago

“I would just like to thank you all so much! You got me out of a really tight spot and your advice was so helpful. I spoke to some other companies and they just weren't interested. You lot were fab!”

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Posted 7 years ago

“Customer service great , they knew exectly what I wanted and didn't charge the earth THANKS”

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Posted 7 years ago

Astounded is rated 4.9 based on 896 reviews