Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

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Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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01524 845310

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Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a most fantastic speaker Alto Transport 12 Son loves it, He plays blaring music in garage & drums along to it on the Alto, Astounded were polite friendly & bottom line, Better value than the others ( I did shop around) Item turned up next day, 101% satisfied Thank you Astounded I will revisit you for all my sons needs, Larry Peterson”

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Posted 6 years ago

“Great customer satisfaction and delivery was quick. Prices were very affordable.”

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Posted 6 years ago

“Good price for the Equinox UV flood led light. Prompt delivery. Unfortunately light will not work on auto setting. No fault of Astounded. Did not send it back as auto has a strobe effect, which annoys me. So again, no problem. Will use Astounded again. Will not buy Equinox though, as this is the second light from this manufacturer that has given me problems.”

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Posted 6 years ago

“Ordered a PA system for our drummers group. Ordered, delivered quickly, excellent product, excellent service.”

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Posted 6 years ago

“Astounded were extremely helpful and 'put the customer first' in a situation where some incorrect gear was received for an order placed. After the order had been amended, the quality of the flight case I received was 5 stars, and so was the service. Thanks!”

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Posted 6 years ago

“Very quick delivery.”

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Posted 6 years ago

Hi Louise, many thanks for your feedback. I'm really sorry that you haven't had the information through. I've just spoken to our sales team who have advised that they emailed you on the 20th of November to confirm that these units come with a 2 year warranty. Dan is going to forward the message to you again now but it may be worth checking in your junk folder if nothing comes through. Once again, my apologies for any inconvenience or upset caused. Should you have any further queries or concerns, please don't hesitate to contact us. Many thanks. Amber.

Posted 6 years ago

“Great selection and first class advice from the guy downstairs, nothing was any trouble. Ordered in equipment and was ready when I was advised it would be.”

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Posted 6 years ago

“Easy to make contact on the telephone, and was given the advice I sought. Would definitely use them again.”

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Posted 6 years ago

“Really pleased with how easy it is and the sound quality is wonderful. The little remote looks ineffective but works beautifully and will be very useful at our Christmas Fair. Although the manual arrived in the package I did feel more comfortable watching the YouTube films taking me through step by step as I have no technical know how so felt very worried but I needn't have. However I will have to look up on You Tube or your website how to ensure the amplifier is secure on its tripod as it seems a bit wobbly even with the shaft pin in place.”

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Posted 6 years ago

“Great advice, support and service”

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Posted 6 years ago

“Speed of delivery. Quality of product.”

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Posted 6 years ago

“Very quick delivery of an excellent product. An easy plug and play system, very straight forward to set up, ideal for the quiz nights I am preparing!”

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Posted 6 years ago

“fast and next day service, my equipment sounds great i cant wait to use it for work.”

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Posted 6 years ago

“Despite ordering late in the afternoon, my order was processed immediately and arrived the next day. Unfortunately the delivery driver had slightly damaged one of my products, but after a quick and very easy phonecall to Astounded they sent out a replacement - which also arrived the next day. Fantastic customer service and great value for money; I'll definitely be using Astounded for my future music purchases.”

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Posted 6 years ago

“Lots of advice regarding purchase of a sound system - much appreciated!”

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Posted 6 years ago

“Great service, fast delivery thank you”

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Posted 6 years ago

“I had my old speaker for years so when it blew up, I had a bit of a panic... I had no idea what to get! I called astounded, who answered on the first ring... no hold music, no fake person... a real man! I explained what I needed and he gave me some advice. I needed the speaker ASAP for a class and he placed the order there and then... it was delivered the very next day! I am so pleased with the speaker itself... perfect for my needs! Great customer service”

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Posted 6 years ago

“The delivery was on time, the packing was good,”

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Posted 6 years ago

“Item as described and dispatched quickly.”

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Posted 6 years ago

“The folks I spoke to when I made initial contact were very helpful and informative even though my order was quite modest. Thereafter, having placed my order things only got better. Great customer service.”

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Posted 6 years ago

Astounded is rated 4.9 based on 896 reviews