Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

Questions

Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Phone:

01524 845310

Write Your review

Tell us how Astounded made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a mix up with the delivery (not their fault) but one call to Astounded and it was sorted. For me, that's what set's great companies apart. I shall definitely recommend them to friends.”

Helpful Report

Posted 9 years ago

“Ordered QTX QR12PA 200W Portable PA System W/ 2 Radio Mics & MP3 Player. Fantastic service, great value for money. Ordered in the afternoon arrived next morning. Will definitely recommend.”

Helpful Report

Posted 9 years ago

“My first order. I ordered one wrong item in error, 'phoned up, received very helpful advice and re-ordered. I returned the wrong item and was credited for the cost without any quibble. I wish the company the best of fortune.”

Helpful Report

Posted 9 years ago

“Quick delivery, got what I asked for. Nice”

Helpful Report

Posted 9 years ago

“excellent service ordered one day delivery the next great customer service .Will be buying from this company again.”

Helpful Report

Posted 9 years ago

“Exceptionally helpful, and patient!”

Helpful Report

Posted 9 years ago

“Fab customer service - above and beyond ...!”

Helpful Report

Posted 9 years ago

“Fantastic item easy online ordering and very fast delivery thank you”

Helpful Report

Posted 9 years ago

“first class service and advice delivery in 24hours just cant beat them :-)”

Helpful Report

Posted 9 years ago

“I bought a QTX QR15PA 250W Portable PA System W/ 2 Radio Mics & MP3 Player. Initially, I was thinking of the 12PA system but decided on the more powerful system after taking with Steve at Astounded. He was extremely helpful and non-pushy. I also bought a Pulse PA speaker stand. Both were delivered the next day, in time for an open air rally on climate change. They did the job at a very reasonable price. I'd definitely return to Astounded to buy more gear. First class service, products and prices.”

Helpful Report

Posted 9 years ago

“Requested advice on the type of system that would fulfil our need. The advice received enabled our organisation to buy with confidence. Once the order was placed the system was despatched and received the next day. Excellent service and a first class company to deal with. Many thanks.”

Helpful Report

Posted 9 years ago

“Rang for advice and received a quick reply disco lights arrived and my granddaughter had great fun at her disco party. great quality. Great company to do business with. Patricia”

Helpful Report

Posted 9 years ago

“Great product and great customer service!”

Helpful Report

Posted 9 years ago

“I had some issues with faulty equipment...I was looked after very quickly and dealt with professionally...thanks”

Helpful Report

Posted 9 years ago

“Very good help and service I would recommend this company to any one.”

Helpful Report

Posted 9 years ago

“Ordered from Astounded a few times. Very competitive prices and delivery has always been prompt.”

Helpful Report

Posted 9 years ago

“Great items, price, delivery - just what I expected... highly reccomended”

Helpful Report

Posted 9 years ago

“Came quickly and as ordered - very happy”

Helpful Report

Posted 9 years ago

“I ordered the QTX amp that came with two wireless microphones and two additional inputs for either a guitar and another microphone. I had read the information on the site and a few reviews and thought it was ideal. The item arrived quickly and well packaged. The microphones were supplied with two heavy duty 9v batteries (they only lasted one hour on first use) Trying it for the first time on 28th February the mics were clear and when music was played on its own, it sounded great. Unfortunately when using the microphones at the same time as music is playing the music cuts out. So, as a PA for giving presentations it's great. But if you want to speak or sing with the music (which was what we wanted it for) this is not the right model. I have been told by a professional musician who on seeing it ask why I didn't by the next size up an 18" as he immediately knew this problem would occur in seeing the item. ***Since this review Astounded contacted me directly and pointed out a small switch which is hidden amongst the inputs so discreetly I never knew it was there that once flicked resolved the issues of mics cutting out, so 10 out of 10 for customer service, going above and beyond! ***”

Helpful Report

Posted 9 years ago

Hi Victoria, Thanks for leaving a review! However, I'm sorry to hear of the difficulties you're having with the music level dropping when using the microphones. The good news is this is probably easily resolved by switching off the 'VCV' switch (located above jack mic sockets on the back panel), which is specifically designed to do this when the mics are used. If you're still experiencing problems, please contact us directly on 01524 845310 and we'll be pleased to offer further advice. Thanks again for your business and your review! Chris

Posted 9 years ago

“Excellent service both over the telephone when I had some queries and in terms of the efficiency of the order and delivery. Would definitely recommend!”

Helpful Report

Posted 9 years ago

Astounded is rated 4.9 based on 896 reviews