Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

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Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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Phone:

01524 845310

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Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Very helpful on the phone when I called to check progress of my order and see whether it could get to me in time for a gig. It did. Unfortunately one of the 4 LED lights I ordered had a fault and had to be returned. The return was handled very swiftly via an email exchange. A courier was arranged to pick it up on a day of my choosing and a replacement arrived at the same time. It could not have been made any easier for me. I will definitely deal with Astounded again.”

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Posted 6 years ago

“Delivery was prompt (Shame you forgot the free 1ltr smoke fluid.)”

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Posted 6 years ago

Hi Colin, I'm sorry to hear you weren't quite happy with the delivery. I've had a look in to this for you and with that unit, we list a free bottle of fog scent (which was shipped with the order), not a 1 litre bottle of fluid so the delivery should be correct. Apologies for any confusion caused. If you still feel you are missing something, please don't hesitate to contact us at sales@astounded.com or on 01524 845310 and we will be happy to look in to this for you. Many thanks. Amber Sales Support.

Posted 6 years ago

“Very prompt postage, ordered multiple items and all in perfect condition. Never had issues”

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Posted 6 years ago

“We are a branch of Probus Club. Professional & Business retirees Club. Many of our more mature members have hearing loss, particularly in the higher frequencies. The 'Busker' you sold us was good value and enabled us to use tone controls to enhance the higher frequencies. A lapel mic transmitter failed and was quickly replaced under the warranty, A mic stand was delivered in one day. Excellent service and prices. Perhaps you should advertise in the National Probus magazine (advets@probusonline.org).”

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Posted 6 years ago

“I was unsure exactly which speaker to get so called up, got clear advice and subsequently placed my order which arrived the following day. The QTX Busker 15” belts out quality sound, we love it!”

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Posted 6 years ago

“Made easy to place an order with a quick receiving of item. Very please with what I bought, just right for what I want. Good protective packaging would have no problem ordering again.”

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Posted 6 years ago

“Easy to place order good delivery time”

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Posted 6 years ago

“Great service with friendly advice. Thank you”

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Posted 6 years ago

“Impeccable customer service from talking to you guys about a PA system for our village hall, the design and best recommendation, purchase and prompt delivery. Would not hesitate recommending you guys or ordering from you again”

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Posted 6 years ago

“Over several days I contacted Astounded, and asked many questions about the product I was thinking of buying, even though I spoke to three different members of staff over that time, the continuity was amazing, each of the staff members I spoke to, actually knew who I had spoken to previously, and seemed aware of my needs for a particular product. I was sure they were all telepathically linked. Staff knowledge was superb, and they added to my own knowledge. Consequently I will be more than happy to contact Astounded if I need to order anything more. An altogether pleasant shopping experience, ten out of ten for customer service. If memory serves, I think I spoke to Dennis, Matt, and another person whose name escapes me (sorry). Thanks guys.”

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Posted 6 years ago

“A very good solid product. Well made and worth the money”

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Posted 6 years ago

“Helpful recommendations on the phone and fast delivery of most of the items”

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Posted 6 years ago

“Very helpful on phone. The goods ordered arrived promptly. The price was excellent!”

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Posted 6 years ago

“Fantastic. Portable busker PA is brilliant. All round great service. Thank you”

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Posted 6 years ago

“Telephone questions were answered promptly. The product was ordered around 10am and it was delivered at 0815 the following morning, great service. The product was well protected in packaging, everything that should be there was there and we are very pleased with the performance, albeit just a test run in an empty village hall. The real test will be in front of an audience in September when my club assembles. I don't expect any problems.”

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Posted 6 years ago

“Great Staff. Prompt Delivery. Comparative Prices.. Well done”

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Posted 6 years ago

“We were delighted with our purchase amazing value for money”

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Posted 6 years ago

“Provide a good range of products at a fair price”

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Posted 6 years ago

“Order arrived in good time. Unfortuately, faulty. Phoned and got advise and a replacement by return. Excellent people to deal with.”

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Posted 6 years ago

“Helpful advice on the phone before I made the purchase and then delivered quickly.”

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Posted 6 years ago

Astounded is rated 4.9 based on 896 reviews