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Asurion Reviews

1.1 Rating 255 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
So a phone that I ordered same day delivery on 9/10 is now being delivered on 9/13.
posted 3 months ago - TJ
Asurion decide to replace my phone. They promised same day delivery. Phone did not came. Called them next day, agent says o, UPS is delaying your order, will get it tomarrow. Asced UPS and they never had my order. Do not trust Asurion. Scamers.
posted 3 months ago - Anatoliy Chipak
I select the TV I want, but, I get a message "Delivery options can't be displayed now, try again later".
posted 3 months ago - David W. Murphy
I paid the deductible and filed a claim for same day delivery which comes with a technician so I thought! The tech was rude I called and was hung up on.
posted 6 months ago - Anonymous
After being on hold for hours and hours and constantly communicating with the representatives, they finally said that my replacement device was out for delivery.
posted 8 months ago - Anonymous
My phone was promised for same day delivery.
posted 8 months ago - Tanda
Have a appointment with my daughter at 6 pm and as soon as I'm there around 6pm I get a call of someone at my home for delivery.
posted 1 year ago - Jason F
They use the worst carrier for shipping. They have the worst nonchalant employees. If the UPS carrier makes a mistake, you're forced to provide another address for delivery. One department always contradicts another. You have this stupid lenghthy process. Nothing has been smooth with this company ever.
posted 2 years ago - Anonymous