Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.11

4.1 Rating 322 Reviews

80 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.1

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady I spoke to was very polite and helpful”

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Posted 1 year ago

Hello John, Thank you for kindly taking the time to award us 5 stars! We’re pleased to hear that our customer service advisor was able to assist you in such a courteous manner! Best wishes, Aude@Atlasformen

Posted 1 year ago

“very good assistant [susi] really helped me.”

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Posted 1 year ago

Dear Stephen, Thank you for awarding us five stars! It’s lovely to hear that you found our customer service advisor to be so helpful. We hope to see you back shopping with us again soon, Aude@Atlasformen

Posted 1 year ago

“In all the times iv bought off atlas iv never had a problem they have been in touch I'm very gratfull the clothes are amazing top quality very well priced thanks again for great comuication and fantastic goods”

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Posted 1 year ago

Dear John, Thank you for getting in touch. We are sorry that a pre-authorisation amount has been taken from your bank. Any pending transactions will be returned to your bank automatically. This can take 7 - 10 days, depending on who you bank with. This has been sent across to our Support Team, to ensure the details of the transactions are checked. We will respond to you as soon as possible. Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 1 year ago

“I am really sorry for the review but I am still awaiting this parcel I think the fault now lies with Yodel as they have not updated their delivery It is now getting out of hand and I have had to contact customers services again today . As I said in think the fault now lies with Yodel I was guaranteed a delivery on the 22nd but it never arrived.”

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Posted 1 year ago

Dear Wendy, Thank you for getting in touch. We are sorry that you have not yet received your order, this is showing at the local Yodel Depot. However, there appears to be an address query. Can you confirm your full address please, so we can check this is correct and relay the information to them (webcare@atlasformen.co.uk)? Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 1 year ago

“Service exerlence and delivery was on time.”

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Posted 1 year ago

Dear Clifford, Thank you for taking the time to leave us a 5* review. We’re pleased to hear that your order arrived in good time and that you were impressed by our service! Have a lovely day, Aude@Atlasformen

Posted 1 year ago

“You should start to sell kids clothes as well this is my opinion”

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Posted 1 year ago

Hello Ziaur, Many thanks for your 5* review. We appreciate your comment regarding kids clothes. Your feedback has been taken into account! Best wishes, Aude@Atlasformen

Posted 1 year ago

“No because it felt like it was an automated response to my question There was no response saying that you would look into to where it is in the returns/exchange process and I still haven’t heard anything Not every good Once given a review my enquiry was sorted out quickly”

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Posted 1 year ago

Dear Mrs Salt, Thank you for getting in touch with us regarding your return. We have exchanged your order as requested. We will send you the tracking details, once your parcel is on the way. Apologies for any inconvenience caused. Kind regards,

Posted 1 year ago

“No help at all yodel has made no attempt for nearly 3weeks to deliver parcels Still one parcel missing so much for the phone call back last week I am still waiting I don’t want the order now I want a full refund with the delivery cost and they will be looking for compensation”

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Posted 2 years ago

Dear Ms Evans, We are contacting you to let you know that Yodel are conducting an interview with the delivery driver, regarding the whereabouts of your parcels. They will reply to us within the next 24 hours. Apologies for any inconvenience caused to you. Kind regards, Aude@Atlasformen

Posted 1 year ago

“Very helpful and friendly”

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Posted 2 years ago

Hello Ronald, Many thanks for your kind 5* review. We’re delighted to hear that you were impressed by our service! Enjoy the rest of your week, Aude@Atlasformen

Posted 2 years ago

“Very helpful and friendly advisor and sorted my problem”

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Posted 2 years ago

Dear Customer, Many thanks for your 5* review. We’re pleased to hear that our customer service advisor was able to assist you in such a kind and helpful manner! All the best, Aude@Atlasformen

Posted 2 years ago

“Nice communication with your team over questions asked polite and helpful”

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Posted 2 years ago

Hello Raymond, Thank you for leaving us a 5* review! We’re delighted to hear that you found our customer service team to be so helpful and kind! Have a great weekend, Aude@Atlasformen

Posted 2 years ago

“Fir an order I had to call 4 times because the first two advisors made a mess with my order and they were not trained. The first one was hopeless hus Name Mark. The second one Joe who tried but did not succeed and caused me a problem with the Bank. Only two Ladies new their job and I commend them for their skills. I wad ready to cancel my order and never order again.”

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Posted 2 years ago

Dear George, I am happy to hear that this issue has now been resolved. We strive to provide the best customer service experience and will make sure that the concerned staff receive refresher training. I do apologise for the inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“Person spoke to me was so helpful she was so helpful”

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Posted 2 years ago

Dear Raymond, Thank you for leaving us a five star review! We’re pleased to hear that you found our customer service team to be so helpful. Have a lovely day, Aude@Atlasformen

Posted 2 years ago

“Very good service after the second call over missing article hope both parcels arrive okay pity the back ground noise drownes the speaking over the phone 📞”

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Posted 2 years ago

Dear Pamela, Many thanks for your 5-star review! We’re sorry to hear that an item was missing from your order and that you found it difficult to hear our customer service advisor over the phone. Your feedback has been taken into account. It is, however, great to know that you were otherwise content with our excellent service! We hope you will love your new items when they arrive, Aude@Atlasformen

Posted 2 years ago

“Ok. delivery a little long upto 10 working day from ordering. Cloths good value when on special offers”

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Posted 2 years ago

Dear Barry, Thank you for leaving us a five star review. We’re sorry to hear that the delivery of your order took a little longer than expected, however it’s great to know that you appreciated the excellent value of your new items! All the best, Aude@Atlasformen

Posted 2 years ago

“First phone call on Saturday after waiting 5minuits told me to call later I did so called back and you were shut”

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Posted 2 years ago

Dear Ronald, Thank you for getting in touch. We are sorry that you have had issues trying to contact us. We can now see that you have called, and made your order. Please note we do have other contact channels, to help you place your order such as internet orders, or post. I do hope this is a satisfactory outcome for you today. Kind regards, Aude@Atlasformen

Posted 2 years ago

“The agent was very helpful but the sound quality was very poor”

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Posted 2 years ago

Hi Francis, Thank you for your positive review. We’re sorry to hear that you encountered an issue with the quality of sound on your recent call with our customer service team! However, it’s great to know that you were otherwise content with our service. Best wishes, Aude@Atlasformen

Posted 2 years ago

“Everything was dealt with very quickly and was so helpful”

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Posted 2 years ago

Dear Customer, Thank you for leaving us a kind 5* review! It’s great to know that you were pleased with our efficient service. We hope you’ll choose to shop with us again in the future, Aude@Atlasformen

Posted 2 years ago

“very happy”

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Posted 2 years ago

Hi Michael, Thanks for taking the time to leave us a 5 star review. We’re glad to hear that you were content with your recent order! Have a lovely day, Aude@Atlasformen

Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

Hello Sheila, Thanks for your kind 5* review. We’re glad to hear that you were pleased with our excellent service! Enjoy your weekend, Aude@Atlasformen

Posted 2 years ago

Atlas For Men is rated 4.1 based on 322 reviews