Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.11

4.1 Rating 322 Reviews

80 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.1

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Friendly, efficient and helpful service.”

Helpful Report

Posted 1 year ago

Hi Leonard, It’s great to hear that you were pleased with the kind and speedy service you received! We appreciate you letting us know, Aude@Atlasformen

Posted 1 year ago

“excellent service - easy to deal with Atlas - staff very polite and professional”

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Posted 1 year ago

Hello Barbara, Many thanks for your 5* review! I’m pleased to hear that you found ordering with us to be such a delight thanks to our kind and courteous customer service team! Have a nice day, Aude@Atlasformen

Posted 1 year ago

“Friendly and prompt service. Great value for money. Ian Fearnley”

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Posted 1 year ago

Hello Ian, Many thanks for your positive review. I’m glad to hear that you found our customer service team to be so kind and efficient, and that you were impressed by the excellent value of your items! Have a lovely weekend, Aude@Atlasformen

Posted 1 year ago

“Your customer service team best and friendly.explain everything .good staff .nice and helpful”

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Posted 1 year ago

Dear Customer, Thank you for awarding us 5 stars! It’s lovely to hear just how impressed you were by our service, thanks to our customer service team’s kind, clear and helpful approach! Have a great day, Aude@Atlasformen

Posted 1 year ago

“I was very happy with your Repasentive that took my order very easy to place my order and she repeated back to me the items that I ordered so clear and easy to do over the phone better than going online. I await my 1st order from Atlas For Men and hope it's a start for more to come.”

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Posted 1 year ago

Hello Roy, Thank you for your positive review! I’m pleased to hear that you found ordering with us to be such a smooth process thanks our kind and clear customer service adviser. I hope you’ll love your items when they arrive, Aude@Atlasformen

Posted 1 year ago

“Very helpful and friendly”

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Posted 1 year ago

Hello Suzanne, Thank you for leaving us a positive review. I’m glad to hear that you found our customer service team to be so pleasant to deal with! Best wishes, Aude@Atlasformen

Posted 1 year ago

“Sorted out problem very efficently”

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Posted 1 year ago

Hi James, It's great to hear that our customer service team were able to resolve your issue so quickly! Thanks for taking the time to let us know, Aude@Atasformen

Posted 1 year ago

“So nice to speak to a real and very helpful person”

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Posted 1 year ago

Hello Rosemary, Thank you for awarding us 5 stars! I’m pleased to hear that you appreciated being able to speak to one of our fantastic customer service agents, and that you found them be of such great help! I hope you’ll choose to shop with us again, Aude@Atlasformen

Posted 1 year ago

“Extremely attentive and good natured to say the least,eagerly awaiting my order Thanks”

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Posted 1 year ago

Hi Lesley, Thank you for leaving us such a positive 5* review! I’m delighted to hear that you found our customer service advisor to be so kind and helpful! I hope your new items will be to your liking when they arrive, Aude@Atlasformen

Posted 1 year ago

“Excellent prompt service, phone answered within seconds, my query solved straight away.”

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Posted 1 year ago

Hello Roy, Thanks for rating us 5 stars! It’s wonderful to hear just how impressed you were by our efficient service! Have a great day, Aude@Atlasformen

Posted 1 year ago

“Clarice was very helpful with finding what had happened to a parcel which I had returned but never received a refund. As the parcel was received back at Atlas on the 8th of December I was concerned not having received the refund. The matter was resolved very quickly and satisfactorily. Please thank her for her help.”

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Posted 1 year ago

Hi Carol, Thank you for your positive review! I’m sorry to hear about the issue you had with your refund, however it’s great to know that this problem was resolved so efficiently by our customer service agent, Clarice, and that you were content with the outcome! Best wishes, Aude@Atlasformen

Posted 1 year ago

“Spoke to a lady called Claris very helpful our payment would not go through so she said she would send them snd when we got the order there would be an invoice in that we can pay, that was very good thank you”

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Posted 1 year ago

Hello Patricia, Many thanks for your 5* review. I’m sorry to hear that you encountered an issue when making a payment. However, it’s pleasing to know that our customer service agent was able to find a solution that you were happy with! I hope you’ll choose to shop with us again in the future, Aude@Atlasformen

Posted 1 year ago

“The goods are good and customer services CES very helpful.”

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Posted 1 year ago

Hi Christine, Thank you for awarding us 5 stars! I’m pleased to hear that you were content with the items you purchased, and that you found our customer service team to be so helpful! All the best, Aude@Atlasformen

Posted 1 year ago

“very pleased with the parka and the way it was sent by you and the way it was delivered thank you”

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Posted 1 year ago

Hi Frank, Thank you for leaving us a 5* review! I’m glad to hear that you were content with the delivery of your order, and that your new parka was to your liking! I hope it will serve you well. Have a lovely day, Aude@Atlasformen

Posted 1 year ago

“I very satisfied with the customer services”

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Posted 1 year ago

Dear Christine, We thank you for your recent feedback. We can see you are very satisfied with our services. If you would reconsider your review score, we would very much appreciate it. Kind regards, Aude@Atlasformen

Posted 1 year ago

“We have waited for over 2 weeks for this to be delivered because a in complete address was given to Yodel it was for my husband's birthday which it completely missed on the 22nd December also Yodel was very hard to contact so all in all a complete disaster which will stop me ordering from you again three people in your firm tried to put it right without success very disappointed.”

Helpful Report

Posted 1 year ago

Dear Denise, Sorry that your house number was missing from your order address. We have resent your order as requested. We will send you the details of the tracking, once your parcel is on the move. Please note that due to this exceptionally busy period, parcels can take up to 10 working days to arrive. Apologies for any inconvenience caused to you. Kind regards, Aude@Atlasformen

Posted 1 year ago

“Excellent service as always”

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Posted 1 year ago

Hi Margaret, Thanks for leaving us 5 stars! It’s great that, yet again, you were happy with the service you received from us. Thanks for choosing to shop with us and best wishes for 2023, Aude@Atlasformen

Posted 1 year ago

“I contacted atlas because after 8 days it was still showing being prepared, 2 days after my phone call it was still showing as being prepared, so after 10 days ( 3 of which were holidays) it had still not been sent out, not good service”

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Posted 1 year ago

Dear Customer, We are sorry for the delay in getting your parcel to you. Delivery is 5 - 7 working days, and the order details are now with our courier. Delivery dates do not include Bank holiday days, so the parcel will arrive slightly later than normal. Please do let us know if you require any further information. Kind regards, Aude@Atlasformen

Posted 1 year ago

“the lady I spoke to was very helpful and understanding”

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Posted 1 year ago

Hello Anita, Thank you for kindly taking the time to leave us a positive review. It’s great to know that you were pleased with our service thanks to our advisor’s helpful and patient approach! Best wishes, Aude@Atlasformen

Posted 1 year ago

“I placed an order 10 days ago and have not received it yet. Spoke to customer services they tell me delivery is 5 ~7 from despatch but how you advertise it seems 5 ~ 7 days from order. You sent e mail saying order had gone to YODELL, 2 DAYS LATER THEY HAVE NOT RECEIVED. I have spoken to Yodell they stated they had not received. I contacted Atlas for men again who then stated the goods were despatched from France. I have serious problem as I am going away for Christmas , as goods are fore Christmas they will be no good after. I will definitely not dealing with you again.”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you for taking the time to speak to our Representative earlier today. We are sorry for the issues you have encountered with your recent order. We understand that you are not happy that the 5 - 7 working day delivery has taken a little longer than expected. Yodel have since sent you the tracking number and delivery date, so you do not need to wait at home before this is delivered. Your feedback has been passed to our Support Team regarding the information given on delivery times. Apologies for any inconvenience caused to you. Have a lovely Christmas, Aude@Atlasformen

Posted 1 year ago

Atlas For Men is rated 4.1 based on 322 reviews