Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.11

4.1 Rating 322 Reviews

80 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.1

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lady was friendly .kind asked for address.told me what was in stock what was not.said when was ready to be dispatched when in stock.wont be charged until in stock.best customer service so far”

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Posted 1 year ago

Hi Susan, Thank you for your 5* feedback! It’s lovely to hear just how pleased you were with the top-class customer service you received from our team! Kind regards, Aude@Atlasformen

Posted 1 year ago

“Very good all parcels. Arrive in excellent condition”

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Posted 1 year ago

Hi Derek, Thanks for the positive 5* comment! We’re glad to hear your parcels arrived as expected. Take care until we see you next, Aude@atlasformen

Posted 1 year ago

“So easy to order person on phone very helpful”

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Posted 1 year ago

Hi Samantha, It’s great to hear that you found placing an order with us over the phone to be so straightforward. Have a great day, Aude@atlasformen

Posted 1 year ago

“I'm still waiting for my parcel wrong address put on it”

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Posted 1 year ago

Dear John, As the address was incorrect the parcel is being held at the local depot for collection. We are sorry for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 1 year ago

“good service, but need to speed up phone answering service.”

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Posted 1 year ago

Dear Customer, I’m sorry to hear that it took longer than hoped to get through to our customer service team. It is, however, pleasing to know that once connected, you were pleased with our service. Kind regards, Aude@Atlasformen

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Kevin, Many thanks for your 5* review! I’m glad to hear that you were impressed by our top-class service! Best wishes, Aude@Atlasformen

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Dear Customer, Thanks for rating us 5 stars! I’m delighted to hear that you were impressed by our service! Kind regards, Aude@Atlasformen

Posted 1 year ago

“Excellent service and very polite will certainly buy from you again.”

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Posted 1 year ago

Hi Arthur, Thanks for awarding us 5 stars! I’m delighted to hear that you were impressed by our top-class service, and that you’re planning to shop with us again in the future! Take care until we see you next, Aude@Atlasformen

Posted 1 year ago

“Bit disappointed really with the service as the goods never arrived. I placed the order on 1st June. I chased them up by email and told to wait 10 working days even though they were marked as dispatched. Checked with yodel saying tracking saying still with sender. Phoned up 0n 15th June told it was being delivered that day never arrived. Phoned again this morning and spoke to a very nice agent who explained the goods have gone missing and have not been scanned in by Yodel. As they were required by 17th as going on holiday I have asked for a refund. Not a good start with my first order. However the last agent was at least honest and polite and I can not fault her.”

Helpful Report

Posted 1 year ago

Dear Terence, Thank you for getting in touch. We are extremely sorry that your order did not arrive with you in the time advised. It would appear that your parcel did go missing in the Yodel network, and we apologise that we were unable to get a replacement to you quicklyl. We are very glad that our operative Clarice, was able to help explain the situation to you, and that a refund is now processing. We do hope you will try and use our services, upon returning from your holidays. Have a good weekend, Aude@Atlasformen

Posted 1 year ago

“Atlas for man is very good”

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Posted 1 year ago

Hi Michael, Thanks for leaving us a 5* review! I’m glad to hear that you were all-round pleased with our service! Have a nice day, Aude@Atlasformen

Posted 1 year ago

“Everything is quick and easy no fuss excellent”

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Posted 1 year ago

Hi Laurence, Thanks for your 5* feedback! I’m pleased to hear that all went smoothly with your recent order! Come back again soon, Aude@Atlasformen

Posted 1 year ago

“Good quality clothing, shame that catalogue are no longer available, all in all satisfactory service though.”

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Posted 1 year ago

Dear Alison, Thank you for getting in touch. Further to your request, I am happy to send you the Atlas For Men catalogue. Your catalogue will be delivered to your home address and will arrive in around 3 weeks’ time. In the meantime, you can also find all of our offers on our website: www.atlasformen.co.uk Do not hesitate to contact me if you require any further assistance. We thank you for placing your order, and apologise for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 1 year ago

“Good products good price, excellent service thank you Steve”

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Posted 1 year ago

Hello Stephen, Thank you for leaving us a 5* review. I’m delighted to hear that you were impressed by our service, as well as the excellent value of our goods! Have a nice day, Aude@Atlasformen

Posted 1 year ago

“very nice young lady on the telephone”

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Posted 1 year ago

Hi John, Thanks for letting us know just how pleased you were with the excellent customer service you received from our agent over the phone! We appreciate it, Aude@Atlasformen

Posted 1 year ago

“I find that the service is very good and most important thing the product is good as well I have no problems when I order over the phone with one of your reps keep up the good work”

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Posted 1 year ago

Hello Peter, Thank you for leaving us positive feedback! It’s great to hear that you found ordering with us to be a faultless process, and that your new items were to your liking too! All the best, Aude@Atlasformen

Posted 1 year ago

“They helped me with my problem and told me I was ok”

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Posted 1 year ago

Hi Alfred, Thanks for awarding us 5 stars! I’m happy to hear that you were pleased with the excellent customer service you received from our team! Have a nice weekend, Aude@Atlasformen

Posted 1 year ago

“She was very helpful, polite and professional”

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Posted 1 year ago

Hello Laith, Thanks for awarding us 5 stars! It’s great to hear that you found our customer service agent to be so kind, courteous and helpful! Best wishes, Aude@Atlasformen

Posted 1 year ago

“Good product had a few items from atlas for men over the last couple of year”

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Posted 1 year ago

Hi Susan, Thanks for leaving us a 5 star review ! I’m pleased to hear that the products you’ve ordered from us have been to your liking! I hope you’ll choose to shop with us again soon, Aude@Atlasformen

Posted 1 year ago

“Good service. Good manners”

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Posted 1 year ago

Dear Lyndon, Thanks for leaving us a positive review! I’m delighted to hear that you found our customer service team to be so helpful and courteous! Have a nice weekend, Aude@Atlasformen

Posted 1 year ago

“Had to call to place an order as the web site didn't work for me. The delivery address screen would not progress to payment despite all boxes being completed. The telephone service was excellent.”

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Posted 1 year ago

Dear Customer, Thank you for leaving us a positive review. I’m sorry to hear that you encountered some difficulties when trying to place your order through our website! It is, however, great to know that our customer service adviser was able to assist you over the phone in such a pleasing manner! I hope you’ll choose to shop with us again in the future, Aude@Atlasformen

Posted 1 year ago

Atlas For Men is rated 4.1 based on 322 reviews