Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.11

4.1 Rating 322 Reviews

80 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.1

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Expensive to phone 3 weeks still awaiting delivery.. Never again Dr David Gray”

Helpful Report

Posted 2 years ago

Good afternoon After contacting you this morning, we have investigated further with Yodel and they have now confirmed that the parcel was not delivered. We are extremely sorry for any inconvenience caused. Would you like us to reship or refund the parcel for you? Kind regards, Aude@Atlasformen

Posted 2 years ago

“Goods themselves are OK, certainly not high quality though. However, their version of 4x is normally at MOST a 2x or XL in Canada. The polo shirts I purchased shrank 4" in length on the first wash, and they were pretty skimpy to start with. Wife can't stop laughing. No wonder, she's not using to seeing my belly button when I'm dreessed. Underwear exactly the same problem. I should note their 100 day guarantee is a joke. Return them new and unused. How do you find the problems if you can't try them on and wear them? Definitely NOT recommended!”

Helpful Report

Posted 2 years ago

“The website is absolutely shocking and doesn't even work properly! Took me ages to get an order done as it didn't add anything I told it to, to the wish list. Horrendously time consuming. Would not recommend at all.”

Helpful Report

Posted 2 years ago

“Watch and goggles watch was shocking Atlas for men written all over it. I thought it would be Gucci. Goggles plastic snap the minute he put them round his ugly bald nut.”

Helpful Report

Posted 2 years ago

Dear customer, Thanks for taking the time to leave us a review. We’re sorry to hear that our free gifts were not entirely to your taste. We hope you were, however, happy with the rest of your order. All the best, Aude@Atlasformen

Posted 2 years ago

“Have received three shirts and a parka from this company and am very pleased with them all.Good value for money.”

Helpful Report

Posted 2 years ago

Dear customer, Thank you very much for your kind comments and for leaving us 5 stars. I’m pleased to hear that you’ve loved the products you’ve received from us. We hope you’ll be back to pick up some more great-value items soon, Aude@Atlasformen

Posted 2 years ago

“Ordered a parka for 29.99 in November for a Christmas present and it has still not arrived. No response to enquiry via the website contact form and cannot get through by phone”

Helpful Report

Posted 2 years ago

Good afternoon. We are sorry for the delay in responding. We can see that the item was reported as missing and a refund was issued for you. Please accept our apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“I made myfirst return and expected the worst from reading the tales of woe on your website. To be fair, I want to place on record that the return went by Yodel and my remittance was returned as per the contract with Atlas for Men. Goods received did not fit me properly. First problem I have had with them.”

Helpful Report

Posted 2 years ago

Hello Graham, I am glad that, despite your hesitancy, your return was processed without an issue. I’m sorry to hear that, on this particular occasion, the items you ordered were not the right fit – hopefully your next order will be spot on. Take care, Aude@Atlasformen

Posted 2 years ago

“Bought slippers, 3pair, I agree they were cheap $9.99, but even so they should not have fell apart and they did in the first week of wearing them. I sent an email to Atlas with a picture of the slippers and expiation…. I never heard from them. A month later I called, started to tell the rep about the problem, she hung up. So folks go from there but I won’t buy again. Fabrics are cheap.”

Helpful Report

Posted 2 years ago

“Ordered item arrived faulty replaced free of charge did not have to send damaged item back. Only fault is slow delivery but otherwise cannot fault”

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Posted 2 years ago

Dear customer, It’s pleasing to hear that you were happy with the way your issue was dealt with by our customer service team. Please accept our apologies once again for the faulty nature of the item you ordered a while back. We hope to see you visit us again soon, Aude@Atlasformen

Posted 2 years ago

“Ordered Items Dec 6th 2021 goods arrived Dec 16th 2021 sent 2 Items back on the 17th Dec 2021 1 item for refund and the other item for exchange. I have emailed the company twice since the new year and as yet to get a reply and no refund and no exchange so this will be the last time I deal with this company . Anyone out there avoid this company at all costs.”

Helpful Report

Posted 2 years ago

Dear Customer, We are sorry for the delay in responding. We can see that an exchange and a refund were successfully processed. We are sorry for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“ordered items Dec 3,2021 for Christmas...Called these people at least 3 times inquiring about same order...nothing...oh. would check on it personally and notify me...finally after 6 wks of waiting called to cancel the order and was told it was ALREADY cancelled Jan 5,2022....no notice by phone, text, or email!!!!! my advice...bypass this company....TOTALLY UNRELIABLE!!!!!C.”

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Posted 2 years ago

“Boughy goods paid for it. No goods arrived. Scam”

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Posted 2 years ago

“customer service was great always got help but i was promised a sunglasses and watch gift set i kept getting only watches this is the 3rd time it happened i give up why say ill receive something if your not going to fulfill it great jeans but if your buying for the free things dont count on getting it.”

Helpful Report

Posted 2 years ago

“I ordered a Christmas jumper that was advertised in the atlas for men catalogue when it arrived it came from a company called pertemba. I tried it on and it was like wearing a second skin it was that tight. I rang customer services and the person that i spoke to called Paul customer team leader. I sent him a picture with a ruler across the chest measuring 36 inches with a label reading large. the reply that i received was that the label said large and that was what i had ordered. I then told him that 36 inches was small and a large should measure 42 to 44 inches. he replied back that i had ordered large and according to the label that is what i had received. I replied to that if i had ordered a 4XL and it came up measuring 36 inches then that would be a 4XL he replied yes. whilst you have idiots like him working in your customer services with a position of team leader i will not be purchasing another item from ATLAS FOR MEN.”

Helpful Report

Posted 2 years ago

“I placed an order for an elderly man who wanted the free watch that came after a certain amount was spent. The magazine shows a Daniel Hechter watch, but he received "Atlas for men watch" that is what is said on the face. It is horrible quality and looks nothing like the watch in the magazine. The company is being very deceitful, by advertising one thing and distributing a horrible quality product.”

Helpful Report

Posted 2 years ago

“Returned an item 7/10/2021 and still no refund of £28.99. I have emailed them several time and no response to my emails!. Tried ringing them and cannot get through. I have finally sent them a letter and I am waiting for their reply, but I am not holding my breath. Will not be ordering anything from them again!!”

Helpful Report

Posted 2 years ago

“Tried to return my purchase So went to Hermes shop. No not them the sticker was post office.took there said it would be 11 pounds wow. Then told me it was yodel. How confusing rubbish. I spent nearly90 pounds with atlas a joke charging me for return.”

Helpful Report

Posted 2 years ago

“Client Number 12912680 Audrey & Jim O'Connor. Your letter of confirmation : dated 30/09/21. You said you would " refund within the next few days." £17.99p.. I am still waiting for it and until you do so "Normal service from our end will not continue.".”

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Posted 2 years ago

“If I could give a zero or minus .Customer service insisted that a package was delivered and signed for ..... no package delivered, no proof of signature. Then the shipper, who I had to call, said no it was a verbal signature.... no, there is no delivery. Ripping off a senior totally un-acceptable.”

Helpful Report

Posted 2 years ago

“Ordered a jacket for my husband 5th November 2001 delivery time stated 5 to 7days it is now 14th November and no jacket,Still hasn't even been processed have emailed them 3times email answered promptly been told sorry for inconvenience will send free gift,I just want the jacket as was a gift which was needed for a certain date so disappointed, still waiting so will wait and see but not hold my breath”

Helpful Report

Posted 2 years ago

Atlas For Men is rated 4.1 based on 322 reviews