Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent websit i got my shoes in one week”

Helpful Report

Posted 6 years ago

Good morning Rehab, Thank you very much for your kind review! It means a lot to us to hear from happy customers here at Atterley HQ. I'm so glad you love our website and your shoes! Wishing you a very happy day. Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Highly recommend and fast delivery”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time to leave a five-star review of your shopping experience with Atterley! We really appreciate you doing so. We are thrilled to hear you would recommend us to a friend! I hope you have a brilliant weekend when it comes. Many thanks, India Atterley Customer Care

Posted 6 years ago

“Great choice. Excellent service”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for leaving Atterley a five-star review! It is always great to hear from happy customers. We are so pleased to hear you enjoyed our range of products and our customer service. We hope to see you again soon! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Good communication after order was made e.g email and text message. Order came on day and within time stated.”

Helpful Report

Posted 6 years ago

Good Morning, Many thanks for leaving a five-star review of your experience with Atterley - we really appreciate it! We are very pleased to hear you were impressed with our communication and speedy delivery. I hope you have a fantastic week! Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“Happy with service”

Helpful Report

Posted 6 years ago

Good morning, We are thrilled to hear you were pleased with Atterley's services, and we hope to see you again soon! Have a great day. Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“Great to find so many brands on 1 site with the added advantage of free shipping and returns. Cheaper than buying direct from the stores brilliant what's there not to like :0)”

Helpful Report

Posted 6 years ago

Good morning Jacqui, Thank you so much for taking the time out of your day to leave such a lovely review of your shopping experience! It made our morning to hear you loved our brands and enjoyed free shipping and returns. We hope to see you again soon. Have a brilliant week! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Excellent variety and service”

Helpful Report

Posted 6 years ago

Good morning, Thank you for your great review. We loved reading your comments here at Atterley HQ this morning! We are so pleased to hear you are impressed with the variety of products on Atterley. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“Good service, products arrived in good time.”

Helpful Report

Posted 6 years ago

Good morning Danielle, I hope you are well. We would like to say thank you for leaving a five-star review of your shopping experience with Atterley! We hope to see you again soon, and I hope you are enjoying your lovely items. Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Great customer service!”

Helpful Report

Posted 6 years ago

Good morning, Thank you for your kind review! We are thrilled to hear you are impressed with our customer service, and we would love to see you again soon. Have a great day. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Easy to use website. Quick delivery”

Helpful Report

Posted 6 years ago

Good morning Tammy and Nick, Thank you so much for leaving a five-star review of your experience with Atterley. We work hard to ensure our website and shipping methods are the best possible services for our customers, so it is great to hear you agree! Have a great week and thank you again. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“I got my order very fast and the ordered was as expected.”

Helpful Report

Posted 6 years ago

Good morning Bjorg, Thank you for taking the time out of your day to leave a review of your Atterley shopping experience. We are very pleased to hear you were impressed with our fast and reliable shipping. Thank you again! Kindest regards, Savannah Atterley Customer Care

Posted 6 years ago

“Efficient service, my order was nicely packaged. Would recommend.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for taking the time to leave a five-star review of your shopping experience at Atterley. We really appreciate you doing so! We are so glad to hear you would recommend us, and that you loved our efficient service. Have a great day! Best wishes, India Atterley Customer Care

Posted 6 years ago

“Fantastic customer service! Very prompt replies to my queries and so service-minded. Very, very happy with my whole shopping experience. Will definitely buy from you again!”

Helpful Report

Posted 6 years ago

Hello Sara, It is so lovely to hear from you - your comments made my morning! We are thrilled to hear you are impressed with Atterley's level of customer service and your overall shopping experience. We look forward to seeing you again soon! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

Hello Susan, I hope you are well. Thank you for leaving such a great review of your shopping experience with Atterley! I hope you enjoy your order. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“great products and set up!”

Helpful Report

Posted 6 years ago

Afternoon Ruth, Thank you for your lovely review! We are so glad to see you are impressed with our products and our overall website. I hope to see you again soon. Kindest regards, India Atterley Customer Care

Posted 6 years ago

“As soon as I discovered Atterley had access to all the small independent boutiques that I Iove selling the brands that are sometimes difficult to find locally.”

Helpful Report

Posted 6 years ago

Good afternoon, I hope you are having a great day. We are thrilled to hear you love shopping small, independent boutiques. We work hard to ensure the best boutiques and brands are available for our customers on Atterley.com. We are so glad you found us and thank you for supporting independent boutiques! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“I ordered from the US and had my product delivered within three days…. I was very impressed with the selection of apparel.”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you so much for taking the time to write such a lovely review. It means a lot to us to hear from such happy customers! We are extremely pleased to hear about the quick delivery you received with Atterley, and we hope to see you again soon. Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“My goods arrived on time and beautifully packaged”

Helpful Report

Posted 6 years ago

Good morning Danielle, Thank you for leaving a five-star review regarding your shopping experience online with Atterley. We are so happy to hear you loved the packaging of your item - it really does make such a difference! Many thanks again, Savannah Atterley Customer Care

Posted 6 years ago

“Sooo impressed with your service - I’ve just discovered you recently and have brought two items from Emily and Fin. I did have a problem x 3 with ordering on line- when I tried to order a skirt. The money was taken from my account but then returned - I think was a glitch- I had a nice email apologising - I’ve since got the beautiful skirt! 🎉 already recommended to my sister in law!”

Helpful Report

Posted 6 years ago

Dear Rebecca, Thank you very much for leaving such a fantastic review. It was so lovely to read your comments this morning, especially regarding your Emily and Fin skirt! We are even more thrilled to hear you have recommended Atterley. We look forward to seeing you and your sister-in-law soon! Have a great week. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Chloe went out of her way to source a beautiful Rails shirt for me.”

Helpful Report

Posted 6 years ago

Good morning Ailsa, Thank you for taking the time out of your day to write a review of your experience with Atterley! We are delighted to hear you had a great correspondence with Chloe, our Head of Customer Care. We both hope you are enjoying your lovely Rails shirt! I hope to see you again soon. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews