Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

Visit Website

Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

Write Your review

Tell us how Atterley made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My goods arrived on time and beautifully packaged”

Helpful Report

Posted 6 years ago

Good morning Danielle, Thank you for leaving a five-star review regarding your shopping experience online with Atterley. We are so happy to hear you loved the packaging of your item - it really does make such a difference! Many thanks again, Savannah Atterley Customer Care

Posted 6 years ago

“Sooo impressed with your service - I’ve just discovered you recently and have brought two items from Emily and Fin. I did have a problem x 3 with ordering on line- when I tried to order a skirt. The money was taken from my account but then returned - I think was a glitch- I had a nice email apologising - I’ve since got the beautiful skirt! 🎉 already recommended to my sister in law!”

Helpful Report

Posted 6 years ago

Dear Rebecca, Thank you very much for leaving such a fantastic review. It was so lovely to read your comments this morning, especially regarding your Emily and Fin skirt! We are even more thrilled to hear you have recommended Atterley. We look forward to seeing you and your sister-in-law soon! Have a great week. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Hi Thank you for your everything 🖤 I had a pleasure to be in contact with Chloe And she is so kind and professional 🥀”

Helpful Report

Posted 6 years ago

Morning Michal, I hope you are well and having a lovely week. Thank you for leaving a review of your experience shopping with Atterley and the lovely customer service you can expect from Chloe, our Head of Customer Care. We hope to see you again soon. Best wishes, India Atterley Customer Care

Posted 6 years ago

“Chloe went out of her way to source a beautiful Rails shirt for me.”

Helpful Report

Posted 6 years ago

Good morning Ailsa, Thank you for taking the time out of your day to write a review of your experience with Atterley! We are delighted to hear you had a great correspondence with Chloe, our Head of Customer Care. We both hope you are enjoying your lovely Rails shirt! I hope to see you again soon. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“very good service and quick.”

Helpful Report

Posted 6 years ago

Hello Basiima, Thank you very much for taking the time out of your day to leave a five-star review! We really appreciate it. We are thrilled to hear you were impressed with our quick delivery service. I hope you have a lovely day! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“I found a wide range of choice and the website was easy to use.”

Helpful Report

Posted 6 years ago

Good morning Ms Bore, I hope you are well. Thank you very much for leaving such a great review of your online experience at Atterley. We work hard to ensure our website and our variety of products creates the best possible shopping experience for our customers and we are delighted to hear you enjoyed shopping with Atterley. Kindest regards, India Atterley Customer Care

Posted 6 years ago

“I ordered the MK trainers and got the parcel in the next few days after I place the order. The shoes lovely. Very happy about the service. Izabela”

Helpful Report

Posted 6 years ago

Good morning Izabela, I hope you are well! Thank you very much for leaving such a lovely review of your experience at Atterley. So glad to hear you love your trainers - I love them too! I hope to see you again soon. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“I was impressed with the swift delivery”

Helpful Report

Posted 6 years ago

Dear Hembadoon, Thank you so much for your lovely review. We are so glad to hear you enjoyed our swift shipping experience and we hope to see you again soon! Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“Delighted with my purchase, perfectly packaged, thank you 💗”

Helpful Report

Posted 6 years ago

Good morning Teresa, I hope you are well! Thank you so much for your lovely review. We are delighted to hear you loved the packaging and your overall shopping experience at Atterley. We hope to see you again soon. P.S your shoes are gorgeous! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very happy with my purchase. Great product. My order was actioned quickly and arrived promptly. I’d recommend shopping here”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time out of your day to leave a five-star review - it means a lot to us at Atterley HQ! We are very happy to hear that you loved your purchase and that you were impressed with the prompt delivery. Have a brilliant week and enjoy your items! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Quick delivery.”

Helpful Report

Posted 6 years ago

Good morning, Thank you for taking the time out of your day to leave a five-star review of Atterley - we really appreciate it! It is great to hear that you were delighted with the prompt delivery of your product. Have a great day! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Easy to navigate and purchase! Prompt delivery! Fuss-free shopping :)”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for leaving a review of your Atterley experience. We aim to ensure the best shopping experience is available at Atterley so it is great to hear you are impressed with the prompt delivery and our website! Have a lovely day. Many thanks, India Atterley Customer Care

Posted 6 years ago

“I have been impressed by the quality and choice of items at Atterley, and I can see Atterley becoming my main online shopping wesbite, no need to check lots and lots of small website. And also the free delivery and free returns are just tip top ! Thank you”

Helpful Report

Posted 6 years ago

Good morning Goldie, Thank you so much for taking the time to leave a five-star review of your Atterley shopping experience! We really appreciate you doing so. We are so pleased to hear that you enjoyed the variety of products, boutiques and brands online at Atterley. It means a lot to us that you are thrilled with your experience, from start to finish! We hope to see you again soon. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“I had very helpful service after I asked to change the delivery address and the order was despatched quickly. Love my shirt. Would order from Atterley again. Thank you.”

Helpful Report

Posted 6 years ago

Good morning Freya, It is so lovely to hear from you! Thank you very much for taking the time out of your day to leave such a great review. We are thrilled to hear you are impressed with the level of customer service you received with Atterley. Have a lovely day. P.S your shirt is gorgeous! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very professional service and great value”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for your great review! We always love hearing from our customers in our endeavour to provide the best possible shopping experience. We are so pleased you were impressed by our professional service and the pricing of our products. We hope to see you soon! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“friendly!”

Helpful Report

Posted 6 years ago

Hello Maria, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with our approach to customer service. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Incorrect item sent.”

Helpful Report

Posted 6 years ago

Good Morning, A member of our customer support team will be in touch to resolve this issue. Kindest regards, Savannah Atterley Customer Care

Posted 6 years ago

“Received my goods promptly, would definitely order again x”

Helpful Report

Posted 6 years ago

Good afternoon Lynn, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with your order. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“good website and good service and well packed”

Helpful Report

Posted 6 years ago

Good afternoon Bea, Thank you so much for your lovely review! We always love hearing from our customers in our endeavour to provide the best possible shopping experience. We are so pleased you were impressed by our website and our overall service. We hope to see you soon! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Lovely dress just like the picture. Quick delivery. Everything perfect.”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for your great review regarding your Atterley shopping experience! We always love hearing from happy customers in our endeavour to provide the best possible shopping experience. We are so pleased you loved your dress - I love it too! We hope to see you soon! Best wishes, India Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews