Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate the website and great visuals. My order arrived very promptly but I was surprised with the packaging which was extremely basic for such an expensive item of clothing. It was literally squeezed into a small plastic mail bag! Unfortunately I had to return it as the item was too big but I ordered a smaller size which once again came immediately. I have not yet heard about my original refund.”

Helpful Report

Posted 6 years ago

Good Morning dear customer, I hope you are doing well. Thank you for taking the time to leave such a lovely! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. The refund is processed immediately once we receive your return, However, we advise that it may take up to 7 days for the money to get back on your account. This will depend on the bank you are using. Feel free to contact us anytime, we would be more than happy to help you out! I apologise for any inconvenience caused by this. Thank you for shopping at Atterley and supporting independent boutiques. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Always have a great experience with Atterley. The selection of clothing & brands is fantastic. Keep up the good work.”

Helpful Report

Posted 6 years ago

Good Afternoon Rosarie, I hope you are doing well. Thank you for taking the time to leave such a lovely! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Excellent value, ditto for originality, choice and postal service”

Helpful Report

Posted 6 years ago

Dear Blanche, I hope you are doing well. Thank you for taking the time to leave a review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“nice product quickly delivered”

Helpful Report

Posted 6 years ago

Good Afternoon Jeannette! Thank you very much for giving Atterley a five-star review! I am happy to hear you loved the product as well as shopping with Atterley! We are always here to help you and look forward seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Very good service, delivery and happy with purchase x”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for taking the time to leave such a lovely review! It is great to hear you have enjoyed your Atterley shopping experience and our fast delivery. We always aim to ensure our customers have the best experience possible. Feel free to contact us anytime. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“fast delivery, beautiful products.”

Helpful Report

Posted 6 years ago

Good Afternoon Liz, Thank you very much for giving Atterley a five-star review. We are happy to hear that you enjoy our range of products. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Excellent selection of brands. Good returns policy and quick processing, but returns labels not always included.”

Helpful Report

Posted 6 years ago

Good afternoon Rebecca, Thank you for taking the time to leave such a lovely review! It is great to hear you have enjoyed your Atterley shopping experience. I am sorry to hear that you did not have a returns label in your order. We always aim to ensure our customers have the best experience possible. Feel free to contact us anytime. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“The whole process was really simple. I ended up returning what I bought, but will probably peruse the online store again.”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for taking the time to give Atterley a five star review! I am sorry to hear that you had to return this item. We always aim to ensure our customers have the best experience possible. Feel free to contact us anytime. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“The delivery was quick and efficient”

Helpful Report

Posted 6 years ago

Dear Lyn, Thank you for your review. It is great to hear that you have enjoyed your shopping experience with Atterley. We always aim to ensure our customers have the best experience possible. Feel free to contact us anytime. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Excellent service, nothing to fault”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you very much for giving Atterley a five-star review. We are happy to hear that you had a wonderful experience when shopping with Atterley. We look forward to seeing you again. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Easy to use the website and goods delivered quickly. Would definitely use this site again.”

Helpful Report

Posted 6 years ago

Good afternoon Karen, Thank you for taking the time to leave such a lovely review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. Feel free to contact us anytime. We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Fast response with queries. Thank you Atterley for hassles free shopping experience.”

Helpful Report

Posted 6 years ago

Good Afternoon Hui Ju Anita Chuang, I hope you are well! Thank you so much for your review. We are delighted to hear you loved our service and your overall shopping experience at Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“fast shipping and professional photography”

Helpful Report

Posted 6 years ago

Good afternoon Hao Cheng. I hope you are well! Thank you so much for your review. We are delighted to hear you loved our service and your overall shopping experience at Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

Good Afternoon Karolina, Thank you for your review. We are happy to hear that you are happy with our service. We look forward to seeing you again. Have a wonderful day. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“I ordered the Chelsea boot and it was too large. I had trouble printing the return reciept and the customer service was very helpful and sent it to me. the second pair were perfect. thank you!”

Helpful Report

Posted 6 years ago

Good Afternoon Maryann, Thank you for giving Atterley a five-star review! We are very happy to hear that the second pair were perfect. Feel free to contact us anytime, We would be more than happy to help. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Amazing and fast shipping. Beautiful store.”

Helpful Report

Posted 6 years ago

Good Afternoon Joana, Thank you so much for your review! We are delighted to hear that you enjoyed your shopping with Atterley. We look forward to seeing you again. Kindest regards, Maarika Atterley Customer Care

Posted 6 years ago

“great job”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you very much for giving Atterley a five-star review! We look forward seeing you again soon. Have a wonderful day! Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Very happy with the service. The rate of response and the ease of communication with the support team has also been great.”

Helpful Report

Posted 6 years ago

Dear Lara, I hope you are well! Thank you so much for your review. We are delighted to hear you loved our service and your overall shopping experience at Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Incredible products, delivered very quickly from an outlet in Italy. Will definitely recommend!”

Helpful Report

Posted 6 years ago

Dear Daniela, I hope you are well! Thank you so much for such a lovely review. We are delighted to hear you loved our service and your overall shopping experience at Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Great website, brilliant selection of items, swift delivery. Very good indeed”

Helpful Report

Posted 6 years ago

Good Afternoon Sam, I hope you are well! Thank you so much for your review. We are delighted to hear you loved our service and your overall shopping experience at Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews