Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

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Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast deliver, attractive items.”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time out of your schedule to leave a review of Atterley! We are very pleased to hear you love our range of products which are curated by our Boutique Buyers :) I hope to see you again soon! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Fantastic speedy service - easy returns (though I didn’t need to!) make a huge difference to ordering to try on”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for leaving a five-star review of your online shopping experience with Atterley! It is always great to hear from happy customers, especially when you love your garments as much as we do. I hope you have a brilliant weekend. Kind regards, India Atterley Customer Care

Posted 6 years ago

“Free deliveries and returns Fast delivery Very happy”

Helpful Report

Posted 6 years ago

Good morning Tina, Thank you for your lovely review! We are really pleased to hear you are happy with your order and our quick and easy returns policy. I hope you have a terrific weekend and we'd love to see you shopping on Atterley soon! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Good and quick customer service”

Helpful Report

Posted 6 years ago

Good morning Stavroula, It is so great to hear from you! Thank you for your comments regarding our attentive customer service. We work really hard on delivering the best possible experience for our customers. Many thanks again for taking the time out of your day to leave a review of Atterley! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Quick delivery and very happy.”

Helpful Report

Posted 6 years ago

Good morning, Thank you for writing such a lovely review! We are always thrilled to hear from happy customers, especially when you are impressed with our fast shipping and delivery. I hope you have a fantastic weekend! Kind regards, Savannah Atterley Customer Care

Posted 6 years ago

“The dress I ordered and paid for was not in stock and so I couldn’t have it!”

Helpful Report

Posted 6 years ago

“Excellent service professional & prompt delivery”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time out of your day to leave a five-star review of your shopping experience with Atterley! All of us at Atterley Customer Care are very pleased to hear you were impressed with our prompt and professional services. It is very important to us to provide the best possible customer services! I hope to see you again soon. Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“The products have been arrived on time. Both dresses fit me well and they were as I expexted them. Definitely I would like to buy again from your e shop!!😊 Thank you”

Helpful Report

Posted 6 years ago

Dear Victoria, I hope you are well! Thank you so much for leaving such a kind review of your shopping experience with Atterley. We are thrilled to hear you love both your dresses - they are such lovely choices! Looking forward to seeing you again soon. Kind regards, India Atterley Customer Care

Posted 6 years ago

“I ordered two items and I thought both items are coming together but it wasn’t. I didn’t know until I e-mailed and ask what is going on my order. Without that survice was good!!”

Helpful Report

Posted 6 years ago

“Excellent prompt service”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for leaving a five-star review of your experience with Atterley! We are really pleased to hear you were impressed with our prompt services. Have a brilliant weekend! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Fast delivery. Good quality. Super offers! :) very happy.”

Helpful Report

Posted 6 years ago

Morning Jolita, It is so lovely to hear from you! We are thrilled to hear that you were impressed with our speedy delivery, the quality of our products and our offers! We hope to see you again soon and thanks again for leaving a five-star review of Atterley - it has made our morning! :) Kind regards, India Atterley Customer Care

Posted 6 years ago

“Excellent websit i got my shoes in one week”

Helpful Report

Posted 6 years ago

Good morning Rehab, Thank you very much for your kind review! It means a lot to us to hear from happy customers here at Atterley HQ. I'm so glad you love our website and your shoes! Wishing you a very happy day. Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Highly recommend and fast delivery”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time to leave a five-star review of your shopping experience with Atterley! We really appreciate you doing so. We are thrilled to hear you would recommend us to a friend! I hope you have a brilliant weekend when it comes. Many thanks, India Atterley Customer Care

Posted 6 years ago

“Great choice. Excellent service”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for leaving Atterley a five-star review! It is always great to hear from happy customers. We are so pleased to hear you enjoyed our range of products and our customer service. We hope to see you again soon! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“I would have rated v good and it’s not your fault as the delivery was poor supposed to arrive Friday but didn’t driver couldn’t find me then due to bank holiday eventually delivered Thursday !”

Helpful Report

Posted 6 years ago

Good afternoon Tanya, Thank you for taking the time to leave a review! I am really sorry for the delay in receiving your order. It is still nice to hear you still received your item. We always aim to ensure our customers have the best experience possible. Please , feel free to contact us anytime, we would be happy to help you! We look forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“I was so pleased to find the shoes but when they arrived, the Delivery box that Atterley put it in was obviously too small for the shoe box so it was taped securely together with tape by the delivery company with a note saying as much. So the shoe box inside was all crushed.. The boots have biro on one of them obviously where a biro was used to write the mark down price on the sticker on the sole... in the sale yes but still over £80..”

Helpful Report

Posted 6 years ago

“Quick, efficient service.”

Helpful Report

Posted 6 years ago

Good morning, I hope you are well! Thank you for your recent comments regarding your shopping experience with Atterley. We really appreciate you taking the time to write a review! I am so pleased to hear you were impressed with our fast and efficient service. Have a great day! Kind regards, Savannah Atterley Customer Care

Posted 6 years ago

“Valueable products with good price”

Helpful Report

Posted 6 years ago

Good morning Eric, I hope you are well! Thank you for taking the time out of your day to leave a review of your shopping experience with Atterley. We are glad to hear you love our products as much as we do! We hope to see you again soon. Kind regards, India Atterley Customer Care

Posted 6 years ago

“Good communication after order was made e.g email and text message. Order came on day and within time stated.”

Helpful Report

Posted 6 years ago

Good Morning, Many thanks for leaving a five-star review of your experience with Atterley - we really appreciate it! We are very pleased to hear you were impressed with our communication and speedy delivery. I hope you have a fantastic week! Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“The shoes I ordered arrived quickly and painlessly. I, however, was surprised to see that the shoes had been worn (more like tried on in a shop a handful of times and kind of less like they had been worn and returned). Maybe I missed some fine print that inventory can come from in-person shops, but if I had known that, I probably wouldn’t have purchased them through the site or would have appreciated a discount. They’re not that damaged enough to go through the fuss of returning/exchanging them as I don’t live in the UK. Had the shoes been pristine and previously unworn, I would have definitely given my experience a much higher review.”

Helpful Report

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews