Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with service”

Helpful Report

Posted 6 years ago

Good morning, We are thrilled to hear you were pleased with Atterley's services, and we hope to see you again soon! Have a great day. Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“Great to find so many brands on 1 site with the added advantage of free shipping and returns. Cheaper than buying direct from the stores brilliant what's there not to like :0)”

Helpful Report

Posted 6 years ago

Good morning Jacqui, Thank you so much for taking the time out of your day to leave such a lovely review of your shopping experience! It made our morning to hear you loved our brands and enjoyed free shipping and returns. We hope to see you again soon. Have a brilliant week! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Excellent variety and service”

Helpful Report

Posted 6 years ago

Good morning, Thank you for your great review. We loved reading your comments here at Atterley HQ this morning! We are so pleased to hear you are impressed with the variety of products on Atterley. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“Good service, products arrived in good time.”

Helpful Report

Posted 6 years ago

Good morning Danielle, I hope you are well. We would like to say thank you for leaving a five-star review of your shopping experience with Atterley! We hope to see you again soon, and I hope you are enjoying your lovely items. Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Great customer service!”

Helpful Report

Posted 6 years ago

Good morning, Thank you for your kind review! We are thrilled to hear you are impressed with our customer service, and we would love to see you again soon. Have a great day. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Easy to use website. Quick delivery”

Helpful Report

Posted 6 years ago

Good morning Tammy and Nick, Thank you so much for leaving a five-star review of your experience with Atterley. We work hard to ensure our website and shipping methods are the best possible services for our customers, so it is great to hear you agree! Have a great week and thank you again. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“I got my order very fast and the ordered was as expected.”

Helpful Report

Posted 6 years ago

Good morning Bjorg, Thank you for taking the time out of your day to leave a review of your Atterley shopping experience. We are very pleased to hear you were impressed with our fast and reliable shipping. Thank you again! Kindest regards, Savannah Atterley Customer Care

Posted 6 years ago

“I was happy with the product which is a very good quality. The price was very good as well. It was a delay in the shipping but after I emailed the customer service they followed up and advised when the item had been shipped.”

Helpful Report

Posted 6 years ago

Good morning Elena, Thank you for your kind review - it is always great to hear from happy customers! We are very pleased to hear our customer service aided you in the shipment of your product, and we hope to see you again soon. Thank you for shopping with Atterley and supporting independent boutiques! Best wishes, India Atterley Customer Care

Posted 6 years ago

“free/easy returns from australia would improve what is a very good site”

Helpful Report

Posted 6 years ago

Good Morning Rachel, Thank you for taking the time out of your day to leave us a review. We are thrilled to hear you love our site! We also thank you for your constructive criticism; it really helps us to improve our customer service. We hope to see you again soon. Kind regards, Savannah Atterley Customer Care

Posted 6 years ago

“Everything worked as it should have done. I ordered, it arrived, the Miista boots are lovely.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for your lovely review! We are so pleased to hear you loved your Miista boots - they are gorgeous. We hope to see you again soon! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Efficient service, my order was nicely packaged. Would recommend.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for taking the time to leave a five-star review of your shopping experience at Atterley. We really appreciate you doing so! We are so glad to hear you would recommend us, and that you loved our efficient service. Have a great day! Best wishes, India Atterley Customer Care

Posted 6 years ago

“The item was not as described.”

Helpful Report

Posted 6 years ago

“Found a top at Atterley cheaper than any other retail site. Fast delivery, though one of the items was the wrong size. Would shop at Atterley again..”

Helpful Report

Posted 6 years ago

Hello, Thank you very much for taking the time out of your day to leave a review of Atterley - we really appreciate it! We also really appreciate your constructive criticism, and we will endeavour to ensure no incorrect sizes are shipped. We look forward to seeing you soon and I hope you enjoy your order! Best wishes, India Atterley Customer Care

Posted 6 years ago

“Fantastic customer service! Very prompt replies to my queries and so service-minded. Very, very happy with my whole shopping experience. Will definitely buy from you again!”

Helpful Report

Posted 6 years ago

Hello Sara, It is so lovely to hear from you - your comments made my morning! We are thrilled to hear you are impressed with Atterley's level of customer service and your overall shopping experience. We look forward to seeing you again soon! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very great customer service and returns policy”

Helpful Report

Posted 6 years ago

Good afternoon Edith, It is lovely to hear from you! Thank you for your overall rating. It is so great to see you are impressed with the level of customer service we offer at Atterley, as well as our returns policy. Thanks again! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

Hello Susan, I hope you are well. Thank you for leaving such a great review of your shopping experience with Atterley! I hope you enjoy your order. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“great products and set up!”

Helpful Report

Posted 6 years ago

Afternoon Ruth, Thank you for your lovely review! We are so glad to see you are impressed with our products and our overall website. I hope to see you again soon. Kindest regards, India Atterley Customer Care

Posted 6 years ago

“As soon as I discovered Atterley had access to all the small independent boutiques that I Iove selling the brands that are sometimes difficult to find locally.”

Helpful Report

Posted 6 years ago

Good afternoon, I hope you are having a great day. We are thrilled to hear you love shopping small, independent boutiques. We work hard to ensure the best boutiques and brands are available for our customers on Atterley.com. We are so glad you found us and thank you for supporting independent boutiques! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“I ordered from the US and had my product delivered within three days…. I was very impressed with the selection of apparel.”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you so much for taking the time to write such a lovely review. It means a lot to us to hear from such happy customers! We are extremely pleased to hear about the quick delivery you received with Atterley, and we hope to see you again soon. Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“Love it....access to all my favourite brands and great sales too!”

Helpful Report

Posted 6 years ago

Hello Ruby, Thank you so much for leaving such a great review! We are very pleased to hear you love our selection of brands at Atterley. We work hard to ensure a wide variety of boutiques and brands are available for our customers. We hope to see you again soon. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews