Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very quick, unfortunately my feet are too wide and the beautiful espadrilles do not fit me! However, returns method is very simple and I hope to receive my refund soon”

Helpful Report

Posted 6 years ago

Good afternoon, We are so sorry to hear your espadrilles didn't quite fit! However, we are so pleased to read your lovely review! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with the refunds process. Best wishes, India Atterley Customer Care

Posted 6 years ago

“By the way there service and delivery was good”

Helpful Report

Posted 6 years ago

Hello Sehee, Thank you for taking the time to leave a review! I am so pleased to hear you are impressed with the services and products available at Atterley. We hope to see you again soon! Many thanks, India Atterley Customer Care

Posted 6 years ago

“My order is 200000543. I asked for a change because of the wrong shipping destination. But there was no feedback. I didn't receive the tracking number. I still don't know where my things are. I look forward to hearing from you this time.”

Helpful Report

Posted 6 years ago

Good morning, A member of our customer support team will be in touch to resolve this issue. Kindest regards, Lucy Atterley Customer Care

Posted 6 years ago

“i failed buying two items, twice....”

Helpful Report

Posted 6 years ago

Good morning Changhee, A member of our customer support team will be in touch to resolve this issue. Kindest regards, Savannah Atterley Customer Care

Posted 6 years ago

“The shipping was really fast, happy with the purchase.”

Helpful Report

Posted 6 years ago

Hello, Thank you for giving Atterley a 5-star rating! We really appreciate you taking the time to leave a review on your experience. I am so glad you are pleased with the products and services. We hope to see you again soon! Many thanks, India Atterley Customer Care

Posted 6 years ago

“Cheaper than certain other sites”

Helpful Report

Posted 6 years ago

Hello, Thank you for leaving a review on your Atterley shopping experience. We are so glad you are happy with the products on offer as well as the service provided by Atterley. Thank you for shopping with Atterley and supporting independent boutiques. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Quick delivery”

Helpful Report

Posted 6 years ago

Hello Colin, It is great to hear from you. Thank you for leaving a review of your Atterley experience! I am so pleased to hear you are thrilled with our speedy delivery. We hope to see you again soon :) Many thanks, Tobias Atterley Customer Care

Posted 6 years ago

“Great to find what I wanted and have it sent so quickly”

Helpful Report

Posted 6 years ago

Hello, It is great to hear from you. Thank you for leaving a review of your Atterley experience! I am so pleased to hear you are thrilled with the products you have received as well as the speed of our delivery system. We hope to see you again soon :) Many thanks, India Atterley Customer Care

Posted 6 years ago

“good prices. and amazing delivery time,”

Helpful Report

Posted 6 years ago

Hello Noelia, It is great to hear from you. Thank you for leaving a review of your Atterley experience! It is great to hear you are happy with shipping as well as our prices. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, India Atterley Customer Care

Posted 6 years ago

“Great service!”

Helpful Report

Posted 6 years ago

Good Afternoon, Many thanks for your review! We love to hear feedback from our customers. I am so glad you are pleased with your experience at Atterley and our customer service. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, India Atterley Customer Care

Posted 6 years ago

“Love the website and the access to so many different unusual brands”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for such a lovely review! It is always great to hear from our customers. We work hard to bring the best products and service to our customers; we are so happy this has been reflected in your Atterley experience. It is great to hear you are so pleased with the selection of brands! Thank you for shopping at Atterley. We look forward to seeing you again soon. Kindest regards, Tobias Atterley Customer Care

Posted 6 years ago

“Very speedy delivery. Good quality items”

Helpful Report

Posted 6 years ago

Good Morning, We are so glad to hear you are happy with the products online and the service provided. Always great to hear from a happy customer. Thank you for shopping with Atterley, we hope to see you again soon! Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Good prices and fast delivery. Accurate description.”

Helpful Report

Posted 6 years ago

Hello Gil, We are so pleased to hear you love the services provided at Atterley. It is always great to hear from our Atterley customers. We truly appreciate the feedback. Kindest regards, Tobias Atterley Customer Care

Posted 6 years ago

“Great products and amazing service. Will definitely be purchasing again!”

Helpful Report

Posted 6 years ago

Hello Christina, Thank you so much for taking the time out of your day to leave such a lovely review! We appreciate you doing so. It is great to hear you are pleased with the shipping as well as the item you received. We really strive to ensure only the best products and services are provided by Atterley, so it is great to hear we are getting it right. We look forward to seeing you again! Many thanks, India Atterley Customer Care

Posted 6 years ago

“Great choice and super fast delivery!👍”

Helpful Report

Posted 6 years ago

Hello Maria, I hope you are well and having a lovely day. I am so pleased to hear you enjoyed Atterley's curated selection of boutiques and speedy delivery! Thank you so much for your 5-star review, we hope to see you again soon. Many thanks, India Atterley Customer Care

Posted 6 years ago

“Very prompt delivery but better (more) photos of some products would improve the website”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for leaving a review of your Atterley experience. We aim to ensure the best products are available at Atterley so it is great to hear you are impressed with the prompt delivery. We also really appreciate the constructive criticism on how we can improve our service and have taken your comments on board. Many thanks, Tobias Atterley Customer Care

Posted 6 years ago

“Fast delivery and good quality!”

Helpful Report

Posted 6 years ago

Good morning Monika, I hope you are well and having a lovely day. Thank you for taking the time to leave a review on your shopping experience, it is always so lovely to hear from our customers. We are so pleased to hear that you were impressed with the delivery and quality of your Atterley order. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

Good morning Monika, Thank you so much for taking the time to leave a review of your shopping experience at Atterley! We are so happy to hear you loved the express delivery available with Atterley. Have a great day! Kind regards, Savannah Atterley Customer Care

Posted 6 years ago

“Decent selection with competitive pricing.”

Helpful Report

Posted 6 years ago

Hello Kirk, I hope you are well and having a lovely day. Thank you for taking the time to leave a review on your shopping experience, it is always so lovely to hear from our customers. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, India Atterley Customer Care

Posted 6 years ago

Good morning Kirk, Thank you so much for your kind review! We are thrilled to hear you enjoyed the selection of products on Atterley, as well as the pricing of our curated collections. We hope to see you again soon! Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

“Very good store”

Helpful Report

Posted 6 years ago

Good morning Irene, Thank you for taking the time to leave a review! I am so pleased you have had a great experience at Atterley. We hope to see you again soon. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

Good morning Irene, Thank you so much for leaving Atterley a five-star review! We really appreciate you doing so. We hope to see you again soon, and have a lovely day! Kindest regards, India Atterley Customer Care

Posted 6 years ago

“Love the selection of curated designers you don’t see on the high street, especially the wide range of Scandinavian labels. The website is great to use too. I hardly shop anywhere but Atterley now!”

Helpful Report

Posted 6 years ago

Good Morning, I am so pleased you have had a great experience at Atterley. It is lovely to hear you are thrilled with the curated selection of independent boutiques online at Atterley! Thank you for leaving a review, and we look forward to seeing you again soon. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews