Aussie Berkey Shop Reviews

Name: Aussie Berkey Shop
Rating: 4.92

4.9 Rating 560 Reviews

98 %

of reviewers recommend Aussie Berkey Shop

4.9

Based on 560 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Aussie Berkey Shop 5 star review on 12th October 2023

Anonymous // 01/01/2019

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“They were very helpful on helping me with my purchase of the Pro one water filter.”

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Posted 1 year ago

“Easy to order from and when I had a question, I got a prompt reply. I have since ordered again .”

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Posted 1 year ago

“5*, Candice didn't have the available filters but put me onto some other ones which I feel are better for us. Thanks a lot!”

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Posted 1 year ago

“Great company to deal with. Prompt service and despatch of items. Always willing to help with questions about products you are thinking of buying and suggesting the most suitable for your individual requirements. Will continue to use this company.”

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Posted 1 year ago

“I bought my Berkey water filter system from Aussie Berkey 5 years ago. They have consistently over the years delivered A-1 service with product knowledge, advice, and delivery of refill filters. From my experience, I can highly recommend the support and product Aussie Berkey Shop offers customers.”

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Posted 1 year ago

“After the initial start up of getting through the filter system set up with the fishy like taste (rinsed the water through 3 times) we now have beautiful tasting water and just love our system. Thank you!”

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Posted 1 year ago

“Great products with great service. Much appreciated.”

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Posted 1 year ago

“I did not learn much from your website. I completed detailed research with a number of independent reviews. I decided I wanted a Berkey. I rang your shop and spoke to a very helpful person, Sam (?), who guided me further when I explained what I was after. The product is great. I am very happy with it. Your service is excellent. 5 stars.”

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Posted 1 year ago

“Very nice and honest people. They clarify all the questions and dispatch straight away. I am happy with my purchases and recommend this shop.”

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Posted 1 year ago

“I was a bit disappointed to learn that the product I bought - a ProOne - wasn't actually made by Berkey as I'd expected from the name of your business. There was no obvious indication on your website that you sell other brands. :-( Otherwise the filter seems to work well.”

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Posted 1 year ago

“The shopping experiencewas great. The filter arrived quickly I find it hard to believe the water is being filtered. I doesn't taste any different and leak while filtering is to fast for the filter to be doing its job.”

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Posted 1 year ago

“Aussie Berkey Shop provided a perfect product exactly as ordered and exceeded expectations. Speedy delivery! (It’s my third order from them.) Highly recommend!”

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Posted 1 year ago

“Prompt communication and delivery as always. Quality filters. Thankyou”

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Posted 1 year ago

“Great product will buy again”

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Posted 1 year ago

“Great service and very happy with our Berkey filter. As there are only 2 of us we bought the smallest filter, which we are finding very simple and easy to use. More than meets our daily drinking water usage.”

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Posted 1 year ago

“Bought my original separate charcoal/fluoride gravity fed Berkey filter from the US a few years back and used this till it almost fell apart. Thought I was buying a Berkey in Australia, thinking that these were now available in Australia. Ended up getting the ProOne 11.3 gravity fed filter and was a little scepticle as the fluoride filter was integrated into the main filter. After 3 flushes, we still had a bitter taste in the water and after a phone call to Ken, he advised that it may require a further flush or two. We're all good now. The unit works well, water has the thumbs up from family members and the unit stand is a great improvement. Delivery was prompt and packing was secure. Overall, very happy.”

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Posted 1 year ago

“Ordered 2 black filters, didn't work very well so exchanged them for whites, which work great. The staff were very helpful and accommodating. The products arrived soon after order - both times. No complaints at all.”

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Posted 1 year ago

“Very good service from time of enquire to placement of order to delivery . Keith Brinkworth”

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Posted 1 year ago

“Aussie berkey shop delivers within a short time They ring you when your products are in stock The products last a good two years Thank you It is however gone up in price which is a bit expensive”

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Posted 1 year ago

“Everyone is so helpful when I have called. Excellent product excellent service. Thank you very much”

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Posted 1 year ago

Aussie Berkey Shop is rated 4.9 based on 560 reviews