Australia The Gift Reviews

Name: Australia The Gift
Address: 52a, Bishop Street, Kelvin Grove, Queensland
Rating: 4.69

4.7 Rating 600 Reviews

93 %

of reviewers recommend Australia The Gift

4.7

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Australia The Gift 5 star review on 4th March 2024

35 James Street Barraba NSW 2347

Australia The Gift 5 star review on 21st January 2023

Leanne Duckett

Australia The Gift 5 star review on 3rd June 2022

Colin Weavers

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a T shirt as a gift online and got it shipped to the recipient in Hawaii, even during the lock-down the postage time was good and tracking the parcel was great.”

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Posted 4 years ago

Thank you for leaving a fabulous review! We look forward to serving you in future.

Posted 4 years ago

“Very happy with quality of items. Delivery was quick too.”

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Posted 4 years ago

Thank you so much for the great review. We are very happy to hear about how excited you are with the item received and our service. We look forward to rendering you our service again in future

Posted 4 years ago

“A company that takes care of its clients and they are always 100% to help you at any time. Very professional. I love everything they sell that is of excellent quality.”

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Posted 4 years ago

Thank you so much for the great review Leticia. We are very happy to hear about how excited you are with our service. We look forward to rendering you our service again in future

Posted 4 years ago

“great value and prompt service”

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Posted 4 years ago

Hi Dianne, thank you for taking the time to let us know your feedback. We are glad to hear you are happy with our service. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“The product was as pictured and described. Shipping was somewhat delayed due to covid19. Packaged and received in very good condition. Good selection on web site.”

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Posted 4 years ago

Hi Norman, what a fabulous review. Thank you for taking out time to leave your feedback. We sincerely apologise for this delay. We pride ourselves in dispatching our customer orders as soon as possible, but in this instance this delay is out of our control. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Love the shark plush toy I bought! It’s cute and fluffy and adorable”

Australia The Gift 5 star review on 1st August 2020

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Posted 4 years ago

Thank you so much for the great review. We are very happy to hear about how excited you are with the item your received. We look forward to rendering you our service again in future

Posted 4 years ago

“The items I received were great and exactly what I asked for thanks ! But I was extremely disappointed that I had an additional letter asking for a customs charge of £37.90 from HM revenue and customs before they were willing to clear the item through uk customs and deliver it , if unable to pay the result would be to return the items to sender , so I had to pay. I was not happy about this additional cost which I was not made aware off. Apart from that I completely satisfied with my order ”

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Posted 4 years ago

Hi Richard, thank you for getting in touch. We’re sorry to hear you are not happy with the customs charge. Unfortunately these customs charges are normal for importing items. Most countries will charge a certain level of import duties based on the value of the goods, however the UK has especially strict rules and low thresholds for the value of goods, meaning less expensive items can still require VAT and customs duties.. These taxes and duties are in addition to the shipping costs and are usually paid by the recipient in the country where the goods are being delivered. As detailed in our Shipping Policy “As the customer, you are responsible for checking customs and duty tax restrictions for the country you are sending your order to. Australia the Gift is not liable for any import duties, taxes, penalties, delays or confiscation you may incur as part your country’s legislation.” Accept my sincere apologies for the inconvenience caused to you. Kind regards, Ade

Posted 4 years ago

“Very good products and service.”

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Posted 4 years ago

Hi James, thank you for taking the time to let us know your feedback. We are glad to hear you are happy with our service. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Very happy with the boomerang, it does come back. Thanks. Derek.”

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Posted 4 years ago

Hi Derek, thank you for taking the time to pass on your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“You guys delivered on time as promised! Thank you so much, rippa service!!”

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Posted 4 years ago

Hi Steve, Thanks for the five-star rating. We truly appreciate it.

Posted 4 years ago

“GREAT”

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Posted 4 years ago

Hi Wayne, thank you for taking the time to let us know your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Recieved items very quickly .”

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Posted 4 years ago

Hi Barry, Thanks for the five-star rating. We truly appreciate it.

Posted 4 years ago

“Hello all, I sent a care package to my gf in the States, it consisted of of clothing and your Aboriginal Walking Coasters. She love it all, especially the coasters! It is extremely difficult to find items that are so uniquely Aussie! Thank you so much for providing quality products and excellent service to boot! I will definitely be using you in the future. I have already told my friends about you!. There is one question though... How do set up the holder for the coasters? Arienne”

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Posted 4 years ago

Thank you so much for the great review Arienne. We are very happy to hear about how excited you are with our service. We look forward to rendering you our service again in future

Posted 4 years ago

“Not received yet. Cannot track delivery.”

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Posted 4 years ago

Hi Ronald, Thank you for getting in touch. We’re sorry to hear that you are yet to receive your items. I have checked the system and can see that we dispatched your parcel on 09 July 2020 with tracking number CH112895777AU and has enroute via air to Canada. Unfortunately, due to the severe delays caused by the COVID-19 virus, standard parcels are taking longer than usual to arrive. These delays are changing frequently and therefore as soon as I have an update from Australia Post I will let you know via the email on your order. Apologies for any inconveniences caused. Hopefully it shouldn't be too much longer until it arrives. Kind regards, Ade

Posted 4 years ago

“Excellent service. Huge range of good quality products. Very happy with this company. Would shop here again and highly recommend.”

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Posted 4 years ago

Hi Lee, Thanks for the five-star rating. We truly appreciate it.

Posted 4 years ago

“Awesome”

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Posted 4 years ago

Hi Johanna, thank you for taking the time to let us know your feedback. We're delighted to receive your positive review and look forward to serving you again in the future. Kindly send an email to online@atgretail.com.au for more information on the wristbands. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Très contente”

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Posted 4 years ago

Hi Laurence, Thanks for the five-star rating. We truly appreciate it.

Posted 4 years ago

“Great service, delivered when they said they would.”

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Posted 4 years ago

Hi Justine, thank you for taking the time to pass on your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Products received were really good. Especially loved the indigenous tie!! Thanks.”

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Posted 4 years ago

Hi Mary, thank you for taking the time to let us know your feedback. We are glad to hear you are happy with our service. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Quick and easy ordering, processing and delivery to UK was so fast. Thank you!”

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Posted 4 years ago

Hi Ali, what a fabulous review. Thank you for taking out time to leave your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

Australia The Gift is rated 4.7 based on 600 reviews