Australia The Gift Reviews

Name: Australia The Gift
Address: 52a, Bishop Street, Kelvin Grove, Queensland
Rating: 4.69

4.7 Rating 600 Reviews

93 %

of reviewers recommend Australia The Gift

4.7

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Australia The Gift 5 star review on 4th March 2024

35 James Street Barraba NSW 2347

Australia The Gift 5 star review on 21st January 2023

Leanne Duckett

Australia The Gift 5 star review on 3rd June 2022

Colin Weavers

Anonymous

Anonymous // 01/01/2019

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“Love the product arrived promptly and in good condition , thanks”

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Posted 4 years ago

Thank you Steve for leaving a fabulous review! We look forward to serving you in future.

Posted 4 years ago

“Very happy with the quality of the product and service I received from Australia The Gift! Even in a Pandemic!! Excellent🇦🇺👍😀”

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Posted 4 years ago

Thank you so much for the great review Andy. We are very happy to hear about how excited you are with the item your received. We look forward to rendering you our service again in future

Posted 4 years ago

“My purchase was a gift for a relative in the UK. I paid a delivery fee of approx $42 only to find out that my uncle had to pay a £28 (UK pounds) delivery and handling fee and VAT. Otherwise everything was fine. It’s not good to hear that your gift cost someone money - almost the value of the gift itself.”

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Posted 4 years ago

Hi Fiona, Thank you for letting us know you received your order. We sincerely apologise that your relative had to pay the custom duty on your order. I can understand your frustration, however the UK Government imposes these customs charges on all items entering the country and has one of the lowest order value thresholds meaning that most orders entering the UK will incur charges. Unfortunately there is no way for us to pre-pay these charges for our customers via Australia Post, this is why we have made a note on our FAQ and Shipping Policy for customers to check the details when sending items internationally. These customs charges are normal for importing items. Most countries will charge a certain level of import duties based on the value of the goods, however the UK has especially strict rules and low thresholds for the value of goods, meaning less expensive items can still require VAT and customs duties. Accept my sincere apologies for the inconvenience caused to you and if you require any further assistance please let me know by sending an email to online@australiathegift.com.au and I will be happy to help. Kind regards Ade

Posted 4 years ago

“Very good support and quick delivery”

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Posted 4 years ago

Hi there, Thanks for the five-star rating. We truly appreciate it.

Posted 4 years ago

“Love your products especially the scarf the artwork is superb. The Bandas are perfect for using as a mask very colorful and bright”

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Posted 4 years ago

Hi Sharon, thank you for taking the time to let us know your feedback. We're delighted to receive your positive review and look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Proper Aussie souvenirs created with passion and soul. I've got my returning boomerang, and I'm very happy about it.”

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Posted 4 years ago

Thank you so much for the great review Michael. We are very happy to hear about how excited you are with our service. We look forward to rendering you our service again in future

Posted 4 years ago

“I was happy with the quality of the product and the ease of ordering. It took a while to arrive but that is the fault of covid making deliveries slower than usual. Overall very pleased with this shopping experience.”

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Posted 4 years ago

Hi Jenny, thank you for leaving us a five-star rating despite the delay. Thank you for your patience in regards to your order. We look forward to serving you again in the future. We pride ourselves in dispatching our customer orders as soon as possible, but in this instance this delay is out of our control. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Was in Australia in '97 and 2001, was hoping to get back 2019 or 2020 but did not. Had to replace some of my tee-shirts and it is perfect. Thanks Mike”

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Posted 4 years ago

Hi Michael, thank you for taking the time to let us know your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Received 1 item today , delivered by my domestic post office . It has been deposit into my mail box .”

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Posted 4 years ago

Hi Jean, thank you so much for the great review. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Thx..prompt delivery and product as hoped. Would recommend.”

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Posted 4 years ago

Hi Pamela, what a fabulous review. Thank you for taking out time to leave your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“CH113071808AU Hello. Sept. 22. Two mounths and no packed!!!! Mr. Vidar Moen Bystrøm Skonnertveien 18 4624 Kristiansand Norway”

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Posted 4 years ago

Hi Vidar, Thank you for getting in touch. We're sorry to hear that you are yet to receive your parcel. From what I can see your order was dispatched on 22nd July, 2020 with the tracking number CH113071808AU, but it is currently delayed as a result of the Covid-19. I have just contacted Australia Post about the status of the parcel, and was advised that the parcels was shipped via sea as a result of the global pandemic. Your parcel has enroute to Norway already, unfortunately Australia post are unable to provide estimated date at the moment. As soon as I have an update from Australia Post I will let you know We sincerely apologise for this delay. We pride ourselves in dispatching our customer orders as soon as possible, but in this instance this delay is out of our control. Kind regards Ade

Posted 4 years ago

“Far too long for delivery”

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Posted 4 years ago

Hi Marion, Thank you for taking out time to leave your feedback. We sincerely apologise for this delay. We pride ourselves in dispatching our customer orders as soon as possible, but in this instance this delay is out of our control. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“My product arrived in perfect condition and I'm very happy with the service from this company, thank you.”

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Posted 4 years ago

Thank you so much for the great review. We are very happy to hear about how excited you are with the item received and our service. We look forward to rendering you our service again in future

Posted 4 years ago

“Prompt service and the product was well protected in the box in arrived in. The product was exactly what I wanted.”

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Posted 4 years ago

Hi Linda, thank you for taking the time to let us know your feedback. We are glad to hear you received your parcel on time in very good condition. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Great Service and fast delivery”

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Posted 4 years ago

Thank you for leaving a fabulous review! We look forward to serving you in future.

Posted 4 years ago

“Great quality, arrived quickly & items were safely packed.”

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Posted 4 years ago

Hi Amanda, thank you for taking the time to let us know your feedback. We are glad to hear you received your parcel on time in very good condition. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Beautiful Koala. Absolutely love it and so happy it’s Australian made.”

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Posted 4 years ago

Hi Sandra, thank you for taking the time to let us know your feedback. We're delighted to receive your positive review and look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“Will shop with u any time”

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Posted 4 years ago

Thank you so much for the great review Debbie. We are very happy to hear about how excited you are with our service. We look forward to rendering you our service again in future

Posted 4 years ago

“Quick and very flexible customer service”

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Posted 4 years ago

Hi Nevtelen, thank you for taking the time to let us know your feedback. We are glad to hear you are happy with our service. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

“The gift arrived with the most lovely thank you note personally addressed. The Australian Animal Charm Bracelet is gorgeous and is being sent over to our US family for an 18th Birthday. I found the whole experience very personalised - thank you”

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Posted 4 years ago

Hi Maria, thank you for taking the time to let us know your feedback. We look forward to serving you again in the future. Thanks again for shopping with Australia the Gift and have a great day!

Posted 4 years ago

Australia The Gift is rated 4.7 based on 600 reviews