Australia The Gift Reviews

Name: Australia The Gift
Address: 52a, Bishop Street, Kelvin Grove, Queensland
Rating: 4.69

4.7 Rating 600 Reviews

93 %

of reviewers recommend Australia The Gift

4.7

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Australia The Gift 5 star review on 4th March 2024

35 James Street Barraba NSW 2347

Australia The Gift 5 star review on 21st January 2023

Leanne Duckett

Australia The Gift 5 star review on 3rd June 2022

Colin Weavers

Anonymous

Anonymous // 01/01/2019

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“Excellent service and very fast postage, just what I ordered!”

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Posted 4 years ago

“Excellent little book and quality experience”

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Posted 4 years ago

“Our post is being redirected to the Brooklyn Park post office At the moment because of security breach unfortunately the first parcel turned up and was left on the front porch and the second little parcel was shoved into our letterbox through the slot and was damaged.”

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Posted 4 years ago

Hi Frank, Thank you for taking the time to leave your review. I have checked your order and can see that the shipping address that you entered on your order was for a home address, not a post office. After checking Australia Post's system I can see that you requested the item to not be safe dropped at your address and therefore it was directed to your local post office. Australia Post have been making a number of changes to their services in light of the recent COVID-19 virus and therefore some delivery methods and times have been affected. We're sorry that your items were left in that manner, however this is unfortunately out of our control as we do not physically deliver the items for our customers. If you have any further questions or comments regarding your order please let us know at help@atgretail.com.au. Thanks again for shopping with Australia the Gift and have a great day. Kind regards, Nicholas

Posted 4 years ago

“Excellent and fast service”

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Posted 4 years ago

“Fast and efficient”

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Posted 4 years ago

“All lovely, on time, well packed”

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Posted 4 years ago

“Hello. The way of shopping was easy to understand and the shipment was very fast and good. Thank you.”

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Posted 4 years ago

“Goods as pictured, and purchased, were of good quality and in my opinion value for money. Delivery was very prompt.”

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Posted 4 years ago

“My order was split into two parts because two of the items were not available and had to come from your supplier. The first lot arrived before I left Australia and the second had to be sent overseas to me which costed me $A18.20. While I appreciated that I got all of my order eventually, I would have liked to have been informed earlier that some of the items were unavailable at the time of ordering. I was offered a refund for them after I rang to enquire about the order, but by then it was too late as I didn't have time to get them else. An early heads-up would have been good.”

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Posted 4 years ago

Hi Athena, Thank you for taking the time to leave your review. Once again please accept my apologies for the inconvenience experienced with your order. Unfortunately this issue was caused by our supplier's integration of a new warehouse inventory system which caused delays to a number of orders. We're delighted to hear your order has now been received in full and we would like to thank you for your patience and understanding. Thanks again for shopping with Australia the Gift and we look forward to serving you again soon! Kind regards, Nicholas

Posted 4 years ago

“Great quality. Quick delivery. Very impressed. Thank you.”

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Posted 4 years ago

“Like the koala very much, super high quality.”

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Posted 4 years ago

“My order was delivered really quickly which was terrific service. the items arrived packed swell therefore no damage and the goods are just what I ordered. thanks very much”

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Posted 4 years ago

“Excellent service thank you”

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Posted 4 years ago

“I have not received the order yet. I’ll review when I receive it.”

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Posted 4 years ago

Hi Ronald Thank you for taking the time to leave your review. I have checked our system and can see that you placed your order on Friday 21 Feb 2020 and your order was dispatched on the following Monday 24 Feb 2020. As per our shipping guidelines, standard shipping to the USA takes 5-9 business days. Currently it has only been 7 business days since we dispatched your order. If you have still not received your order in the next 3 business days, please send our team an email on help@atgretail.com.au and we will be happy to assist you further. I would also invite you to revisit your review once you have received your items. Thanks again for shopping with Australia the Gift and have a great day. Kind regards Nicholas

Posted 4 years ago

“The items were delivered in a timely and efficient manner. I was very pleased with their service and would use it again without hesitation.”

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Posted 4 years ago

“well packaged, great delivery turnaround”

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Posted 4 years ago

“Items came with good protection and all is in order .”

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Posted 4 years ago

“It was quick, easy and a highly efficient service”

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Posted 4 years ago

“My original order was incorrect but when I rang it was immediately sorted out and an additional order sent without charging me postage. I’m very happy with the coasters, they are being taken to the UK as presents.”

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Posted 4 years ago

“Well packaged , Great and prompt service”

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Posted 4 years ago

Australia The Gift is rated 4.7 based on 600 reviews