Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,340 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Australian Direct Review The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely easy to use website”

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Posted 3 years ago

Thanks Craig!

Posted 3 years ago

“Easy website to navigate..smooth easy transaction... AAA+”

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Posted 3 years ago

Thank you for leaving a great review Jim!

Posted 3 years ago

“I think your customer service is very poor. It would be good to talk to a person. I had to order it online.”

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Posted 3 years ago

Hi Mike, thank you for the review and we apologise that your experience did not align with your expectations. Our phone number can be found when you google Australian Direct. Our customer service staff are happy to help if you wish place an order over the phone.

Posted 3 years ago

“very good service 10 out of 10”

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Posted 3 years ago

Thanks Geoffrey!

Posted 3 years ago

“Fabulous range of goods and easy to navigate and purchase online would buy from Australian Direct again”

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Posted 3 years ago

Thanks Gareth, we appreciate you taking the time to leave a review!

Posted 3 years ago

“just replacing old battery system with new batteries the response from australian direct was out standing”

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Posted 3 years ago

Thank you for taking the time to leave a review mate.

Posted 3 years ago

“Top product, fast efficient delivery very happy customer.”

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Posted 3 years ago

Thank you for the review barry.

Posted 3 years ago

“Good checkout procedure, quick response.”

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Posted 3 years ago

Thanks Roy!

Posted 3 years ago

“Australian Direct (Kickass) had the item I wanted at a competitive price. The purchasing was easy, and communications about the purchase and delivery has been excellent.”

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Posted 3 years ago

Thanks for the review Rob! We really appreciate it!

Posted 3 years ago

“Great website lay out and quick responses! Very happy with this company! Highly recommend”

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Posted 3 years ago

Thanks Zachary, we appreciate you taking the time to leave a great review! Enjoy your new KickAss gear!

Posted 3 years ago

“Very easy to purchase, excellent customer support pre delivery with quick tracking number provider and installation videos emailed as the item was shipped.”

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Posted 3 years ago

Thank you for leaving a great review Glenn!

Posted 3 years ago

“Great communication & quick dispatch. Would highly recommend to all my friends. Good work Guys.”

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Posted 3 years ago

Thank Frank, we appreicate you leaving us a fantastic review!

Posted 3 years ago

“Easy to deal with. Very quick delivery. Great product 12v kickass oven”

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Posted 3 years ago

Thank you for taking the time to leave a great review Peter!

Posted 3 years ago

“Like the support you offer on your products. The delivery was prompt but a bit inconvenient. Toll delivered the order in two installments. I couldn't get an approximate time of delivery. The driver cant contact you to let you know the delivery is coming. The policy doesn't enable you to authorize a no signature delivery. Two day lost waiting for delivery was not appealing. Aimed to be constructive feedback and I Hope this helps! Regards, Martyn”

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Posted 3 years ago

Thank you for leaving a review Martyn. Unfortunately, at the time of your order we only had batteries stocked at the Adelaide warehouse, which required your order to be split into two shipments. We understand the frustration of not being able to authorise a no signature delivery however, in the past when we have allowed it, customer packages would frequently go missing or be stolen. That being said, we do review our processes and policies frequently looking for ways to improve and we appreciate you taking the time to leave some feedback. - Dylan

Posted 3 years ago

“have purchased a few items leads etc. Now for a shower torch n charger cant wait love kickass gear 😃thanks guys”

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Posted 3 years ago

Thank you for the review and continued support Kristina. Enjoy your new KickAss gear!

Posted 3 years ago

“Great company with fantastic products. I have purchased several items and have been more than satisfied with the products and their price. Highly recommend!!”

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Posted 3 years ago

Thank you for taking the time to leave a fantastic review Mark. Enjoy your new KickAss gear!

Posted 3 years ago

“It's 67 litres not 75 litres. Do the maths.”

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Posted 3 years ago

“Always happy to deal with Australian Direct. Prompt service quality products.”

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Posted 3 years ago

Thank you for leaving a review Andrew. Enjoy your new KickAss gear!

Posted 3 years ago

“Great value products, prompt service & reliable shipping!”

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Posted 3 years ago

Thank you for leaving a great review Hamish. Enjoy your new KickAss gear!

Posted 3 years ago

“I purchased the KickAss Lithium Powered portable shower from Australia Direct. Firstly, I have to say that the ordering process was simple and painless and the delivery was prompt. Australia Direct's Service is excellent. I have owned and used a multitude of camp showers over many years and I have to say that this compact device absolutely beats them all. No cables, just a neat little bag with a really well built pump. flexible hose and shower head. Just pop the pump unit into the water and turn it on .... instant shower. I have not yet experienced any case where the battery has become exhausted so I can't say how long the battery would last. Certainly charging it in your car as you travel will mean that it is always ready. I actually bought two of these units, one for the caravan and one to keep in the 4x4.”

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Posted 3 years ago

Thank you for taking the time to leave a fantastic review about our Portable Lithium shower Nikolaus!

Posted 3 years ago

Australian Direct is rated 4.8 based on 6,340 reviews