Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,341 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Australian Direct Review The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and hassle free ordering procedure. Confirmation came through immediately. Cannot wait to receive my items”

Helpful Report

Posted 4 years ago

Great to hear you're pleased with the experience Martynas, thanks for taking the time to leave a review! We hope you enjoy your new gear.

Posted 4 years ago

“Products look like good quality, can't wait to start the van build.”

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Posted 4 years ago

Hey Mitchell, thanks for the review mate! We hope you enjoy your products - be sure to send through some pics of your new gear in action!

Posted 4 years ago

“I found the website easy to navigate and the information on the product of purchase very helpful, clear and easy to understand. Will definitely recommend Australian direct to mates.”

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Posted 4 years ago

We're glad to hear that Rae, thanks for taking the time to leave a review!

Posted 4 years ago

“A Great consumer experience in dealing with Australian direct. Everything was a great experience! customer service, website, tutorial videos, communication, youtube and product itself was a pleasure. Thank you Australian Direct team, I look forward to my next purchase .”

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Posted 4 years ago

Thanks for the awesome review Michael, we're super glad to hear you're pleased with the experience! Looking forward to dealing with you again soon :)

Posted 4 years ago

“Cheap prices and great user-friendly website”

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Posted 4 years ago

Great to hear, thanks for the review!

Posted 4 years ago

“Very happy with the purchasing experience on the Website. All the products are very well detailed. Very satisfied overall.”

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Posted 4 years ago

Great to hear you're happy with the experience, thanks for the great review!

Posted 4 years ago

“This is the 6th purchase on line over the last 2 years. No other place has such competitive prices, great service and delivery. Definitely will keep purchasing their goods.”

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Posted 4 years ago

Thanks for the great review Ken, we're glad to hear you're pleased with our products and service. Looking forward to dealing with you more in the future :)

Posted 4 years ago

“Very good customer service can’t wait to get the products and try them out”

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Posted 4 years ago

Great to hear you're happy with our service Keaton, thanks for taking the time to leave a review!

Posted 4 years ago

“Love the work these guys do, great range of products at competitive prices. Also a great range of supporting videos/information to ensure you purchase the right product for you”

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Posted 4 years ago

Great to hear you're happy with our product range Joseph, thanks for the great feedback!

Posted 4 years ago

“All forms of communication including phone, email, livechat where very poor. Left multiple voice messages, emailed (answered eventually) and livechat that is supposed to be instant had a delay of over 3.5 hrs. I hope I don't have a problem with the product and need to contact them.”

Helpful Report

Posted 4 years ago

Hey Jason, thanks for taking the time to leave some feedback. Our apologies that you had some trouble getting through to the team, we are experiencing a huge volume of calls and emails at the moment. We understand this is quite frustrating, and we're really sorry for the inconvenience this causes you. I have passed your details on to our support team, who will be in touch to rectify the issue. Take care!

Posted 4 years ago

“Easy ordering system, now happily awaiting delivery”

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Posted 4 years ago

Thanks Nathan, we hope you enjoy your new gear!

Posted 4 years ago

“Very quick and easy to find what I want. Nice and straight forward to work with. Thanks.”

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Posted 4 years ago

Awesome, thanks Michael!

Posted 4 years ago

“Australian direct is a simple and effective website to use, i’m very pleased with the layout and the ease of purchasing my new 4wd products. 10/10 would recommend!”

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Posted 4 years ago

We're glad to hear it Caleb, thanks for taking the time to leave a review!

Posted 4 years ago

“Hey just finished purchasing my 120AH kickass battery and have to say it was a simple and great experience. Many options in terms of payment and shipping as well as great advice on each page while browsing for product. Was very impressed!”

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Posted 4 years ago

Thanks for the great review Ryan, we're glad to hear you're happy with the experience. We hope you enjoy your gear!

Posted 4 years ago

“Website very informative & easy to use. Good quality products.”

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Posted 4 years ago

Glad to hear it Jason, thanks for the feedback!

Posted 4 years ago

“Ive have brought a plug and play dual battery kit for these guys and it was quick and easy to install for a beginner. Now that I'm upgrading I am getting my stuff from them again. Really happy”

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Posted 4 years ago

Thanks for taking the time to leave a review Tania, we're happy to hear that you're pleased with our products!

Posted 4 years ago

“Quality is very good so decided to get me some myself 👍🏻”

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Posted 4 years ago

Great to hear Luke, thanks for the feedback!

Posted 4 years ago

“Great service, great products and range. Very competitive prices with some great deals.”

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Posted 4 years ago

Great to hear you're happy with our products and service Matt, thanks for taking the time to leave some feedback!

Posted 4 years ago

“Thanks to Australian Direct , I now have a fully kitted out camping set up based around their Dual battery box. I purchased this in January 2020 and tested it out over the Northern Territory dry season (i.e. camping season) and it didn't miss a beat. Easy to install and easily ran all my accessories with solar added. The service was second to none. I received a courtesy phone call advising that my purchase had been despatched and it arrived within a week, which for the NT is quite unbelievable. I've learnt so much from the video tutorials which in themselves are worth their weight in gold for a novice like myself. I recently purchased a battery charger and Australian Direct gave me a $20 voucher towards delivery. Considering that the charger was already on special, this was customer service at it's best. Massive thank you to Klaeton and the team, quality products that stack up to the harsh conditions in the top end, great prices and most of all, awesome customer service will ensure that Australian Direct will be my go to store. In return , I have and will continue to spread the word and showcase the products to all my friends here in the NT and hopefully add to the Australian Direct client list. Absolute legends, by far the best online store I have purchased from. Regards Mark”

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Posted 4 years ago

Hey Mark, thank you so much for taking the time to leave such an awesome review! We're so happy to hear that you're stoked with our products, service and the experience overall. Looking forward to dealing with you again in the future - in the meantime, enjoy your gear! Take care mate!

Posted 4 years ago

“Nothing but pleasure dealing with AD. Quality products at a good price...”

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Posted 4 years ago

Hey Heinrich, we're stoked to hear that! Thanks so much for the great review.

Posted 4 years ago

Australian Direct is rated 4.8 based on 6,341 reviews