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Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Very good as it insures the person so it covered me driving and riding my motorbike. Saves me having two policies, very easy to deal with.
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Posted 6 years ago
Member of staff was polite and efficient.
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Posted 6 years ago
Fast, efficient service. Lovely personal service.
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Posted 6 years ago
I have been fortunate in the period I have had Auto Aid Breakdown cover both with car seldom needing emergency care and with staff I have had to contact. Courteous on phone. Local service which had to be summoned was efficient and prompt. I did raise the issue I had over a charge being made for a bona fide payment by cheque. There are older people with no internet connection or proficiency but who are paying their premiums promptly by cheque. This seems unfair and if the banks insist they should be challenged. You are still getting the money.
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Posted 6 years ago
Great service on the one occasion I have used the breakdown recovery service. My following years premium was not effected. Good service and grateful for your help.
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Posted 6 years ago
Good price and efficient administration. Can't comment on the breakdown bit as haven't had to use for several years!
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Posted 6 years ago
Fine, but just spoke a little too quick for me.
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Posted 6 years ago
The pricing is good, the service is good and the customer service contact is fast, efficient and easy.
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Posted 6 years ago
Quick and painless process. Answered phone quickly and not held in queue.
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Posted 6 years ago
Answered every question no problems
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Posted 6 years ago
Reminder of renewal date in good time. Reasonable price. Have only had to call out a breakdown vehicle once or twice but the service was very good.
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Posted 6 years ago
Very efficient and fast. Polite staff member
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Posted 6 years ago
Very good service from the renewals team. First class breakdown cover when I needed help. Keep up the good work thank
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Posted 6 years ago
fast service -well done
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Posted 6 years ago
Very easy to renew by telephone and update personal details. Thankfully I have not had reason to use the breakdown facility as yet.
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Posted 6 years ago
I,m not able to download the attachment!
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Posted 6 years ago
I had a query and the customer service girl answered my query and reassured me that she would deal with completing my renewal and send it to me by email. She did this immediately.
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Posted 6 years ago
Efficient service. Rapid answer.
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Posted 6 years ago
Haven't used the service yet but the call centre was very helpfull and friendly and it seems good value! Time will tell!
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Posted 6 years ago
Renewed my breakdown cover (costs for which had risen by less than £1 pa - made me very happy!) by phone. Duma was extremely clear and explained everything; his response by sending email confirmation was immediate.
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Posted 6 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews