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Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
Customer Service
Communication Channels
Telephone
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
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Posted 6 years ago
Great customer service
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Posted 6 years ago
qick & easy
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Posted 6 years ago
Re-newel on phone was quick and simple. The lady I spoke to spoke clearly and without rushing. Thank you.
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Posted 6 years ago
excellent service
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Posted 6 years ago
Answered my questions clearly and speedily
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Posted 6 years ago
Although, luckily never had to use the breakdown service, the level of cover for the price is excellent.
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Posted 6 years ago
Good service
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Posted 6 years ago
Very quick on the telephone had a little bit of trouble on-line but my fault thank you.
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Posted 6 years ago
just rang your number and within five mins all done and dusted
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Posted 6 years ago
Excellent renewal service as ever. Can't comment on breakdown service as never had to use it.
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Posted 6 years ago
I tried to renew online but being unable to I phoned. I gave up hanging on with the first call. On the second I persisted and after quite a wait Elsie dealt with my renewal capably, documents received promptly.
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Posted 6 years ago
In the past when I had to use the service they were super efficient.
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Posted 6 years ago
Reliable, easy and friendly
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Posted 6 years ago
pleasant people to deal with
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Posted 6 years ago
very efficient
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Posted 6 years ago
Great price - shame you don't appreciate and reward loyal customers. There is a current deal via the Martin Lewis site allowing 15 months for the price od 12 months for new customers only. It doesn't pay to be a loyal customer nowadays which is very frustrating / disheartening
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Posted 6 years ago
Jesica was very professional and sorted out my queries in a very helpfull manner no problems at all there. Unfortunately the same couldn't be said about how long it took to get the phone answered a total time spent on phone today 85 minutes not acceptable at all you need to look at your staffing levels .
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Posted 6 years ago
My previous insurance had just expired. Instead of being able to renew my existing policy (which I had done before) I was made to take out a new policy. If I break down in the next couple of days I will not be covered. This seems unnecessary. The operator ignored my question as to how I could have resumed my policy in the past and was rude and abrubt.
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Posted 6 years ago
Jessica took my call, she was very pleasant to speak to and very efficient, I was happy !
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Posted 6 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews