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Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Good value for money and good level of service
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Posted 7 years ago
I phoned to renew my policy as I needed to make an amendment to it. Antonya was very helpful and competent and got the policy renewed quickly.
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Posted 7 years ago
Very helpful when I recently broke down, and especially concerned as I was a woman on my own. Would recommend.
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Posted 7 years ago
Pleasant helpful uncomplicated service
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Posted 7 years ago
The speed and courtesy of the lady I spoke to in fully explaining your services so comprehensively made dealing with your company a real pleasure.
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Posted 7 years ago
Explaining clearly the new rules for my policy and offering additional services if required.
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Posted 7 years ago
Have never had to call on auto aid, but the level of cover provided is great for the price.
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Posted 7 years ago
Very polite and pleasant lady who listened to my complaint, understood it and acted upon it immediately.
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Posted 7 years ago
excellent value for money. I haven't had to use the service yet, so can't comment.
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Posted 7 years ago
We had an issue last year where we needed your services. From calling to the centre to the car being recovered everything was excellent. Great service Today on renewing the policy Kavelle was also excellent....very professional and helpful.
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Posted 7 years ago
easy quick call
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Posted 7 years ago
The odd times we have needed assistance you have always been efficient and prompt.
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Posted 7 years ago
Elsie was very professional and helpful today. She explained everything well and asked if I had any questions. She was very polite, a pleasure to talk to. Thank you Elsie. Gill McCarthy
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Posted 7 years ago
A very efficient service.
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Posted 7 years ago
Great price. Great cover. Great Service.
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Posted 7 years ago
everything explained clearly
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Posted 7 years ago
Used to be a good brand / service, but recent experience is not so great.- On the actual breakdown service - on the 1 occasion (in about 5-8years + of holding a policy ) i had a reason to make a call out (for my wife- during an evening in winter, she was on her own away from home) - the time given for a call out to reach her was unacceptable- so had to cancel the call out and had return back to vehicle in the morning. -Tried to make a renewal payment today via 1st aid link in their email, payment would not work (which is fair enough), but i rang the number on payment link which took me through to a site i was placed on hold for about 30mins and then the person on the call but me on hold again, then the next person didn't known anything about 1st aid breakdown or renewals but still wanted all my personal details?? - as stated, not as good as it used to be.
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Posted 7 years ago
I have been a customer of Auto Aid Breakdown for several years and have always had a very good service.
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Posted 7 years ago
Easy to renew andcstii reasonably priced
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Posted 7 years ago
Excellent service
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Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews