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Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
good and reliable service
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Posted 7 years ago
Convenient
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Posted 7 years ago
Great service at a great price.
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Posted 7 years ago
Fine - no problems - Jordan very clear and helpful
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Posted 7 years ago
Service offered by staff both when booking an assistance request, or when completing a renewal request are both professional, knowledgeable and courteous.
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Posted 7 years ago
When renewing policy over telephone, assistant was very helpful.
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Posted 7 years ago
I have had to use the service last year, and the experience was handled very well. No problems at all, they took my car to my garage, the car was fixed and back on the road in a couple of days.
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Posted 7 years ago
By being an affordable option for good breakdown cover
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Posted 7 years ago
The price is very good indeed so have just renewed. Have no idea about the service as did not have any reason to call them out over the last year. Currently there is an offer for NEW customers only of 15 months for the price of 12 months. They could have made existing customers a lot happier by at least including them in the offer or, even happier, by giving them a slightly better offer e.g. 16 months for the price of 12 months.
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Posted 7 years ago
Very easy to deal with efficient, quick
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Posted 7 years ago
As a driver with over 40 years experience and a lady who has always been covered by one of the two main breakdown service-and never received satisfactory service I was recommended Auto Aid. Twice I have needed Breakdown Recovery in the last year for dead battery, and a blown tyre. Each time the operative past the correct details on, kept in touch via the phone and updated me. The Recovery vehicle arrived in under half an hour and had phoned me when he was 5 minutes away. The Centre phoned to check he had arrived and later called to make sure everything was satisfactory. What more could you want. Don't stick to the well know Company's because they offer a inferior uncaring service!
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Posted 7 years ago
A service offering excellent value for money, and on the one occasion I used their services their time to arrival at breakdown and support offered were of high quality. Their customer support centre staff were friendly and efficient at renewal.
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Posted 7 years ago
Phone answered promptly, by a human. Kavelle was very efficient, knew the product, system etc.
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Posted 7 years ago
When I called to renew, Duma sounded utterly dejected. It would have been a much more pleasant experience if he dealt with my renewal in a more positive and upbeat manner. Now even I feel a little depressed!
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Posted 7 years ago
Duma was clear, concise, helpful and knowledgeable - thanks.
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Posted 7 years ago
Great and affordable service!
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Posted 7 years ago
Very friendly and efficient service agent (Duma).
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Posted 7 years ago
I just like not having to pay out loads upfront every year and never using it.
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Posted 7 years ago
Very prompt polite person
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Posted 7 years ago
fast but helpful offering additionals
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Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews