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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Wait for getting through was long but when connected, Jessica was quite professional.”
Helpful Report
Posted 4 years ago
Mr John Newland
Verified Buyer
“Very pleasant and efficient renewal with Alfie. Thank you”
Helpful Report
Posted 4 years ago
Mrs Lynda Evans
Verified Buyer
“Very helpful and friendly and ran through all details”
Helpful Report
Posted 4 years ago
Mr Martin Lewis
Verified Buyer
“always helpful staff at renewal and when used many years ago”
Helpful Report
Posted 4 years ago
Mr John Griffiths
Verified Buyer
“Fuss free policy renewal for four cars at a very good price”
Helpful Report
Posted 4 years ago
Mrs Mary Cawley
Verified Buyer
“Renewed my policy without any problems”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Tina was very supportive and able to sort out cover.”
Helpful Report
Posted 4 years ago
Mr Anthony Fahy
Verified Buyer
“In general, I'm completely satisfied with Autonational. The only thing that prevents me from rating them as Very Good is that, when I was notified of the expiry of my policy and went to renew online as recommended, the cost of the policy quoted online was significantly higher than the quote on the email I had recieved.”
Helpful Report
Posted 4 years ago
Mr John Bonnett
Verified Buyer
“this man was first class polite helpful and customer service is of the best.”
Helpful Report
Posted 4 years ago
Mr David Panton
Verified Buyer
“renewal process was very efficient”
Helpful Report
Posted 4 years ago
Mr Michael Griffin
Verified Buyer
“Renewal was actioned in a very smooth way but the only problem was that the phone line was not very clear. However it did not cause any difficulties through the renewal process.”
Helpful Report
Posted 4 years ago
Mrs Kathleen Barnes
Verified Buyer
“Whenever I have needed help you have been excellent, good price for service i have received.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Impressed with my inquiry today. All our questions answered and explained simply in a polite, professional manner. We were able change our requirements promptly and without difficulty . Thank you, excellent service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very professional and helpful. Great ambassador for the company”
Helpful Report
Posted 4 years ago
Mrs Margaret Pauline Clancy
Verified Buyer
“good serviceoverperiod of many years ive dealt with company”
Helpful Report
Posted 4 years ago
Mr Peter Lloyd
Verified Buyer
“Tina was polite and efficient, dealing with my policy request in a pleasant manner.”
Helpful Report
Posted 4 years ago
Mrs June Knepper
Verified Buyer
“Excellent service from Sam; polite, efficient and very helpful. Thank you very much for taking the time to sort out my queries - very much appreciated. The two new policies have arrived and all is in order.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“She was Very good Shame about the phone on along time then got cut off tried again straight through”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very quick and straightforward. Jessica was polite, friendly and helpful. Can I just say that it is a pity that policies cannot amended on line.”
Helpful Report
Posted 4 years ago
Ms Yvonne Woods
Verified Buyer
“I contacted them to renew my breakdown cover. Phone was answered quickly and Jack was very helpful and professional. Quick and easy service During this Covid 19 situation, I expected to have a long delay and perhaps difficulty getting through, but this could not have been more simple and uncomplicated. Thank you”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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