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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Keith Aylward
Verified Buyer
“Samuel was extremely polite and helpful when I phoned today. He solved my problem quickly and with the minimum of fuss.”
Helpful Report
Posted 4 years ago
Mr Ian Strudwick
Verified Buyer
“Fortunately we have never needed to use the services of Autonational so our only contact has been the renewing of our policy. The staff who have done that have always been helpful, friendly and polite.”
Helpful Report
Posted 4 years ago
Mr Ron Fox
Verified Buyer
“Had you on and off for 20 years Only called oncebut it was delt with with no problems good to have you as a back up”
Helpful Report
Posted 4 years ago
Mr William Wood
Verified Buyer
“Very helpful and professional. Policy successfully and easily renewed..........”
Helpful Report
Posted 4 years ago
Mr Graham Brewer
Verified Buyer
“Simple and easy”
Helpful Report
Posted 4 years ago
Mr Gary Reed
Verified Buyer
“Good service, missed deadline to renew by mistake, but they honoured the quote thumbs up from me”
Helpful Report
Posted 4 years ago
Mr Walter Schembri
Verified Buyer
“In some 25 or almost 30 years I only had to call Auto National once. This was due to an error by the Ford agent who should have picked my car from home after I found it with a broken front spring after some repair at their place. I was so impressed that your local man in the area of North Doncaster was at my door within some 25 minutes. This was some 5 or 6 years ago, Well Done.”
Helpful Report
Posted 4 years ago
Mrs Stella Johnson
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Mr John Gordon Marsh
Verified Buyer
“not used in recent years but when i did use it the service was very good”
Helpful Report
Posted 4 years ago
Mr M Newman
Verified Buyer
“Very good service thanks”
Helpful Report
Posted 4 years ago
Mrs Sheila Mackie
Verified Buyer
“Very competitive on price. Quick, easy & efficient renewal.”
Helpful Report
Posted 4 years ago
Doctor Clive Worrell
Verified Buyer
“Courteous and helpful”
Helpful Report
Posted 4 years ago
Mr Robert Braley
Verified Buyer
“I have just renewed my breakdown policy via the phone. Antonya was very accommodating and efficient. No problems whatsoever.”
Helpful Report
Posted 4 years ago
Miss Gemma Horsley
Verified Buyer
“Easy to renew over the phone”
Helpful Report
Posted 4 years ago
Mr Graham Forsyth
Verified Buyer
“easy to renew”
Helpful Report
Posted 4 years ago
Mr R E Harris
Verified Buyer
“Amy was very polite and asked me if there was anything that she could do. I thought she was very professional in her job”
Helpful Report
Posted 4 years ago
Mr John Poole
Verified Buyer
“Inexpensive but efficient and reliable”
Helpful Report
Posted 4 years ago
Miss Jennifer Rafferty
Verified Buyer
“Brilliant service as always, the tele sales lady very polite appologising for the websites breakdown and her computer crashing. Serive couldnt be better Thankyou”
Helpful Report
Posted 4 years ago
Ms Samantha Hawkins
Verified Buyer
“The service I received from Jack was exceptional. He was very polite, very knowledgeable and helpful. My father has been with Autonational for a few years and has had no complaints. We can recommend Autonational.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I've renewed a number of times with Autonational and so far the service has been excellent. I would have awarded five stars were it not for level of communication with the sales staff when renewing the policy. The staff tend to come across as bored and disinterested. Everything is perfunctuary, no sense of making you feel welcome or acknowledging that you've chosen Autonational as a service above others. A bit more warmth and attention towards returning and would be customers would be appreciated.Thanks!”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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