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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Alison Souness
Verified Buyer
“Very good service & easy & simple to renew.”
Helpful Report
Posted 4 years ago
Mr Brian Bullen
Verified Buyer
“Sam gave me useful information about the latest features in the policy which helped me in deciding to stay with you.”
Helpful Report
Posted 4 years ago
Ms Janet P Rogers
Verified Buyer
“Quick and pleasant service”
Helpful Report
Posted 4 years ago
Mrs Irene Burnett
Verified Buyer
“I have always found Auto National very good. Had an accident last year and they were extremely helpful. The staff are friendly.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick and easy to renew. Amy very efficient no problems”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Always had good service.”
Helpful Report
Posted 4 years ago
Dean Kenney
Verified Buyer
“Very responsive”
Helpful Report
Posted 4 years ago
Mrs Helen Curtis
Verified Buyer
“The renewal of my policy for auto rescue was very easy and professionally dealt with, thank you.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Renewed my policy today. Spoke to Jessica who was very professional, went through all my details to confirm they were correct. No problems.”
Helpful Report
Posted 4 years ago
Mrs Brenda Hardy
Verified Buyer
“Very good a her job”
Helpful Report
Posted 4 years ago
Mrs Marion Costello
Verified Buyer
“On the occasion a few month ago when I had to call for you help at my home you sorted out the problem & took my car to the garage. Being a widow I appreciated the help you gave. The young lady I spoke to today on renewing my policy was helpful & polite.”
Helpful Report
Posted 4 years ago
Mr John Hopkins
Verified Buyer
“Assistant corrected my error, and completed renewal/refund of diff. Melissa was efficiently, and friendly. Can't ask for anymore! ThankQ”
Helpful Report
Posted 4 years ago
Mr David Houghton
Verified Buyer
“Have not had to call them out l yet B I gig hi”
Helpful Report
Posted 4 years ago
Mr Bruce Morton
Verified Buyer
“Easy renewal and great price for additional cars”
Helpful Report
Posted 4 years ago
Mr David Hughes
Verified Buyer
“Always been happy with the customer service I receive from Autonational Rescue when I need to contact them and renewing each year is so straightforward at a competitive price for the full vehicle breakdown cover option that I need.”
Helpful Report
Posted 4 years ago
Miss Margaret Smyrnye
Verified Buyer
“Very happy with the service. Every time I’ve had to phone for a breakdown, very fast and solved the problem there and then. Came out quickly and put me at ease.”
Helpful Report
Posted 4 years ago
Mr Barry Lightwing
Verified Buyer
“Renewal by telephone was completed promptly and efficiently. It is noted that as with previous years, the quoted price for renewal using the internet renewal facility was about 50% dearer than that quoted on several email renewals that were sent. The price quoted by the call centre staff corresponded with that shown on the request renewal emails.”
Helpful Report
Posted 4 years ago
Mr Terence Collingwood
Verified Buyer
“Very helpful and explained everything thank you”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great service on the phone from Samuel today. Competitive price. Thanks”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very reasonable priced breakdown cover for our vehicle.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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