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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Easy to renew policy”
Helpful Report
Posted 3 years ago
Mrs C Bennett
Verified Buyer
“Samuel was very helpful and efficient. However I have not yet received a reply to the email I sent querying the renewal amount apart from another renewal letter and I have not received the policy documents today after renewing my policy.”
Helpful Report
Posted 3 years ago
Mr Peter Elwell
Verified Buyer
“Renewed very quickly. Thanks Peter Elwell”
Helpful Report
Posted 3 years ago
Mr Alan Brown
Verified Buyer
“Excellent customer services by Sam”
Helpful Report
Posted 3 years ago
Mr Peter Black
Verified Buyer
“Friendly, helpful, clear information.”
Helpful Report
Posted 3 years ago
Mrs Sharon Butler
Verified Buyer
“Always excellent service. Easy renewals process.”
Helpful Report
Posted 3 years ago
Mrs S Allsopp
Verified Buyer
“I rang to query my policy. I was put through really quickly to Amy. She was very polite and helpful. She managed to sort out my problem very quickly. It was lovely to speak to someone so cheerful and helpful .”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Generally satisfied. I was disappointed today to find that online renewal would have cost me £5 more than doing it by phone, and that the policy document when received did not have the current renewal premium on it.”
Helpful Report
Posted 3 years ago
Mrs Stephane Harries
Verified Buyer
“Been with Auto National for many years and have always had a 5 star 🌟 service for a fair price.”
Helpful Report
Posted 3 years ago
Mrs K Szulc
Verified Buyer
“Tina was very helpful and renewed my policy over the phone no problem, however, I can't understand why I couldn't renew my policy online with the £5.00 discount applied, as per the email I received.”
Helpful Report
Posted 3 years ago
Mrs C Bates
Verified Buyer
“Happy with the service.”
Helpful Report
Posted 3 years ago
Mr B Simmonds
Verified Buyer
“I have only used the service once, many years ago and it was first class.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I received a special offer and am very pleased. I wanted to pay by bank transfer as I don't feel safe giving card details over the phone, and I was able to do that. Thank you.”
Helpful Report
Posted 3 years ago
Mr David Mckie
Verified Buyer
“very professional and helpful staff at the call centre and call out staff”
Helpful Report
Posted 3 years ago
Mr B Mason
Verified Buyer
“I have never had a reason to need the breakdown service fortunately but when I have needed to speak to them they have always been a pleasure to talk with and always helpful”
Helpful Report
Posted 3 years ago
Mrs Linda Chaffer
Verified Buyer
“Disappointed not to be able to renew on line because the service was down for days but very pleased with the response to my email and follow up call from Jack to renew over the phone.”
Helpful Report
Posted 3 years ago
Mrs Susan M Harris
Verified Buyer
“Cannot find fault with Auto National, I have been with them for at least 12 years .Always helpful would not go with anyone else.”
Helpful Report
Posted 3 years ago
Mr Rhoderick Grant
Verified Buyer
“Renewal of my breakdown policy was seamless, the service advisor was very helpful with a clear voice, so the transaction went through with no hiccups. Only waiting now for my policy documents by e mail.”
Helpful Report
Posted 3 years ago
Mr M Ellen
Verified Buyer
“Great value for money and I have always had prompt service whenever I've called them.”
Helpful Report
Posted 3 years ago
Mrs G Stafford
Verified Buyer
“Amy was very helpful and accommodating in helping me to renew my membership”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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