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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Never had occasion to put the service to the test but sure it would be okay for my basically local needs. Only problem I had when renewing on line was that it quoted a price £5 higher than the renewal quote. Had therefore to renew by phone as online there was no facility for taking discount into account. Dealt with pleasantly and efficiently.”
Helpful Report
Posted 3 years ago
Mr Alan Little
Verified Buyer
“Been With Auto national for some Years .Good Response time when i needed Assistance. Staff (Tina Hogan) Very Pleasant Making it a pleasure to deal with Auto National.”
Helpful Report
Posted 3 years ago
Mr Fred Hayward
Verified Buyer
“Very helpful answered all my questions very efficiently and very polite”
Helpful Report
Posted 3 years ago
Mrs Sandra Lister
Verified Buyer
“Very happy with service. Assistance at breakdown was fast and drivers helpful and kind. Assistance when i had problems with renewal very good.”
Helpful Report
Posted 3 years ago
Mrs Denise Morgan-Smith
Verified Buyer
“I have been with Auto National several years. I have had to call for assistance a few times and help has always been swift and helpful. I usually renew my policy over the phone and today I did so again and I found this was done quickly and smoothly.”
Helpful Report
Posted 3 years ago
Ms Irene Thompson
Verified Buyer
“No problems at all very helpful”
Helpful Report
Posted 3 years ago
Mrs A Ashton
Verified Buyer
“Good value for money, renewed over phone , call handler was polite, helpful and efficient”
Helpful Report
Posted 3 years ago
Mrs Sue Gillott
Verified Buyer
“Tina was extremely helpful, polite and friendly. Very much appreciated. Good manners go such a long way!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Customer service was excellant today, very helpful.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Renewed my policy with Auto National at a competitive price, it was dealt by Mellisa who was very professional in her approach. I would recommend them.”
Helpful Report
Posted 3 years ago
Mr Peter Howard Barlow
Verified Buyer
“The price is very attractive for complete cover. As I havent had to call them out for a breakdown yet, cant comment on the efficiency of that. Had difficulty renewing on line so reverted to a phone call which was dealt with very efficiently .”
Helpful Report
Posted 3 years ago
Mr Michael Gamblin
Verified Buyer
“My renewal was dealt with in a professional and polite manner”
Helpful Report
Posted 3 years ago
Mrs A Wellham
Verified Buyer
“Phoned today spoke to Samuel to renew my policy I must say he was very helpful and polite thank you Samuel”
Helpful Report
Posted 3 years ago
Miss Pauline Metcalfe
Verified Buyer
“Easy to do and samuel answered everything I asked of him”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Polite efficient and professional”
Helpful Report
Posted 3 years ago
Mr Paul King
Verified Buyer
“I don’t normally give full marks to any survey as I think how ever good a company or experience is, there is always that little something that could have been done better. In this case it was the website that let you down, as for 3 day it came up with Error every time I tried to renew my policy. However in a short 6 min phone call to Sam it was sorted. Very pleased with the service today and over the years I have been with Auto National. Thanks again.”
Helpful Report
Posted 3 years ago
Mr Alan Hardacre
Verified Buyer
“Although I have not had to use the breakdown service cover any queries or questions have been dealt with by the operators.”
Helpful Report
Posted 3 years ago
Mr I Halton
Verified Buyer
“I have been a customer for many years and experienced great service. The service I received today on the telephone was very good however my experiences and my partners with the online system for renewals doesn't fill you with confidence when the costs different from the reminder.”
Helpful Report
Posted 3 years ago
Mrs Teresa Wallace
Verified Buyer
“Representative got back to myself as promised it might of been 2 days later as it wasn't urgent it wasn't a problem.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Always efficient. Value for money.”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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