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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Leslie Parkinson
Verified Buyer
“Quick and efficient nice person to talk to”
Helpful Report
Posted 3 years ago
Mrs D Gosling
Verified Buyer
“Friendly polite customer service”
Helpful Report
Posted 3 years ago
Mr Jason Lane
Verified Buyer
“Very quick and easy to use”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“THE SERVICE I RECEIVED TODAY , FROM THE CALL TAKER , WAS EXCELLENT. ALL MY QUESTIONS WERE ANSWERED AND DEALT WITH.”
Helpful Report
Posted 3 years ago
Ms S Woods
Verified Buyer
“I have been with AutoNational for a number of years. I tried to renew my policy online but there appears to be a problem with this method so I had to contact by telephone. The gentleman in the call centre, Samuel, answered promptly and the renewal process and transaction was completed with efficiency. Thank you”
Helpful Report
Posted 3 years ago
Ms Yvonne Woods
Verified Buyer
“Excellent service today when i renewed my Auto national breakdown cover by phone. Very helpful in ensuring that the car registration was correct. I found the process easy.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Amy was very friendly and polite, and made it very easy to pay for my policy”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Any dealings have always been simple and straightforward.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Reliable and efficient. Pleasant to deal with.”
Helpful Report
Posted 3 years ago
Mrs Jill Calf
Verified Buyer
“Samuel was very clear and kind and spoke to me with respect. I would recommend Autonational Rescue to my family and friends.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very pleasant and helpful”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Was unable to renew online, called AutoNational and spoke to Amy who was very helpful and provided a first class service and resolved the problem. Still have a great breakdown cover at very reasonable cost.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I phoned on Saturday about a discrepancy in the amount of renewing my policy. Lauren called today and said there was a computer error and I was able to renew my subscription with her over the phone.”
Helpful Report
Posted 3 years ago
Mrs Karen Matthews
Verified Buyer
“Amy gave very polite and efficient service as she renewed my policy for another year.”
Helpful Report
Posted 3 years ago
Mr Robin Cornwall
Verified Buyer
“Amy was very helpful when i called to renew my policy.”
Helpful Report
Posted 3 years ago
Mr Henry Crofts
Verified Buyer
“no complaints ,been with them for many years,efficient and quick”
Helpful Report
Posted 3 years ago
Mr M Ong
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
Mr Ian Kelsall
Verified Buyer
“Have had to use them for breakdowns and recovery probably about 3 times in the last 8 or nine years and the service has been great. Have remained very competitive price wise over the last few years as a repeat customer. However, trying to add a third car to the two on the current policy will make it 5 times more expensive. Subsequently, will have to find alternative cover for the additional car.”
Helpful Report
Posted 3 years ago
Mr D Gameson
Verified Buyer
“I cannot comment on the breakdown service as i have not yet had to use it thankfully. Renewing my policy was strait forward and efficient and a good price.”
Helpful Report
Posted 3 years ago
Mr J Mcvittie
Verified Buyer
“I spent all week trying to renew my breakdown cover only for to find the website down every night.I then had to resort to the phoning them up even though i find it difficult to use phones due to bad hearing.after i finely got through i was then told they would phone me back. As i was due to go out i gave up and thought i would just join another breakdown service online.When i got back in the afternooni i got a phone call from Mellissa who allowed my wife to speak for me and she at last paid for my renewal.j mcvittie”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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